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RH8 + WinXP + Patches 01, 02 - RH8 locks up when trying to add a missing topic

Guest
Dec 10, 2009 Dec 10, 2009

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I think this is a bug report rather than a "cry for help" for Mssrs. Grainge and friends.

RH8 + WinXP + Patches 01, 02 - WebHelp for a web-based application - about 300 topics (htm files) - Project started in RH 6, output done once with RH7 and now we are using RH8.  Thanks for all answers to my previous entries here.  Now, I am tackling the broken links list.  When I select a topic from the broken links list and right-click, I get a context menu with several choices including "Restore".  When I select Restore, I get a dialog box with the choices: "Try to find" or "Create new".  If I select "Try to find" and click OK, RH8 instantly locks up.  It freezes on the screen and you can't close it, minimize it, or move it.  I have to start Microsoft Program Manager and then RH8 shows as "Still Running" but I end it.  It does go away instantly and I can restart it.  Any ideas to prevent this would be welcome.

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Community Expert ,
Dec 10, 2009 Dec 10, 2009

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Investigate whether the target topic is actually in the project when you look using Windows Explorer. If these broken links are attributable to the folder bug, then right clicking and selecting Restore does fix the problem. I think there is more to the problem in this case.


See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

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