How about some technical information?
Mac or Windows? Which version?
And which version of PM?
Re: Help. I'll guess you're using PM7 Win, in which case, PM only likes IE, so if you're using FF, Safari, Opera or Chrome, then nothing happens.
A common workaround is to put a short cut somewhere to the PM helpfiles - look in C:\Program Files\Adobe\PageMaker 7\RSRC\[language]\Help
As regards your other issue, can you give more detail? When does this shutting down happen; what is your last action? Is there any error message? What remedial action have you attempted so far?
I am using Foxfire. How can I add a shortcut.
As far as the other error, it is sending an application
error...OX6c371c9d...memory could not access. (Something like that).
See here for how to create a shortcut: http://www.ehow.co.uk/video_4445938_creating-shortcut-microsoft-windows.html
I'd need a more accurate version of the error message to help further, but it suggests a memory conflict, possibly a hardware/RAM fault.