3 Replies Latest reply on Feb 23, 2010 6:31 PM by 7D lamb

    AE CS4 + Win7x64 + Quicktime 7.6.5 not compatible ?

    yenaphe Level 4

      Hi everyone,

       

      I've been using my AE CS4 9.0.2 on my WIn7x64bit without any problem so far, but today i've updated my quicktime from a QT 7.x.y (can't remember which version) to QT 7.6.5. Now everythime I launch AE, i've got a warning saying that QT stuff is disabled because no compatible QT could be found.

       

      So my question is: what is the highest QT version supported by AE on Win7x64 ? (For info, I'm using a licenced version of Quicktime Pro)

      And if anyone knows where I can find the old QT installer, as Apple only gives us the latest version.

       

      It's on days like this that I feel so dumb updating something that ain't broke...

        • 1. Re: AE CS4 + Win7x64 + Quicktime 7.6.5 not compatible ?
          HarryPutnam Level 1

          yenaphe wrote:

           

          Hi everyone,

           

          I've been using my AE CS4 9.0.2 on my WIn7x64bit without any problem so far, but today i've updated my quicktime from a QT 7.x.y (can't remember which version) to QT 7.6.5. Now everythime I launch AE, i've got a warning saying that QT stuff is disabled because no compatible QT could be found.

           

          So my question is: what is the highest QT version supported by AE on Win7x64 ? (For info, I'm using a licenced version of Quicktime Pro)

          And if anyone knows where I can find the old QT installer, as Apple only gives us the latest version.

           

          It's on days like this that I feel so dumb updating something that ain't broke...

          I think this is the same problem I ran into too but not on win 7... I believe you just need to move a certain file into a path where AE will see it.

           

          This appears to happen on recent updates of qt that happen after AE is installed.

           

          Find this file in qt installation directory: QTFC.dll and copy it to:

          C:\Program Files\Adobe\Adobe After Effects CS4\Support Files  or whereever the apropriate path is on win 7.

           

          But  in the install folder of AE/Support Files/

          • 2. Re: AE CS4 + Win7x64 + Quicktime 7.6.5 not compatible ?
            yenaphe Level 4

            Thanks ! That did the trick.

             

            Seb

            • 3. Re: AE CS4 + Win7x64 + Quicktime 7.6.5 not compatible ?
              7D lamb

              Thanks for the post!! i was having the same major problem!