7 Replies Latest reply on Dec 17, 2009 6:18 AM by the_wine_snob

    No sound in PE

    5acrefarmer

      Hi

       

      Sorry for the simple problem but . . .

       

      I loaded PE4 onto my new computer and all seems fine except no sound.

      Can only guess that it is because

       

      the new computer has a 64 bit system (?) and PE4 don't like it or

       

      Computer also has a Sound Blaster X-Fi Extreme Audio (Vista) card

       

      or PE4 don't like Vista.

       

      All my video has sound when using Windows Media Player or Quicktime.

       

      PE4 suits my simple needs so I'd prefer to stick with it but would upgrade

      if need be. Would reinstalling help and adjusting a setting?

       

      Many thinks for advice.

       

      Ian

        • 1. Re: No sound in PE
          the_wine_snob Level 9

          Ian,

           

          It is very likely that you just need to make the right selections in Edit>Preferences>Audio Hardware and the ASIO sub-area. Please post your settings for these areas. Likely something simple there will fix this for you.

           

          Good luck,

           

          Hunt

          • 2. Re: No sound in PE
            5acrefarmer Level 1

            Hi Hunt

             

            The answer is almost always simple but finding it can be a drama !

             

            Settings in ASIO Settings are . . .

             

             

            DirectSound Output Ports

             

            High Definition Audio Device 2048  0  2  16  No   -   (this one is highlighted and has a cross in the box)

            Sound Blaster X-Fi Xtreme A...  2048  0  2  16  No

            Sound Blaster X-Fi Xtreme A...  2048  0  2  16  No

             

            DirectSound Input Ports

             

            Sound Blaster X-Fi Xtreme A... 2048  0  2  16  No   -   (this on has cross in box)

             

             

            Sync Reference

             

            DirectSound Input   -  (this is selected)

             

            Card Options

             

            Full Duplex   -   (this is selected)

             

            Many thanks for your help. I have hours of video from a 5 week trip to Japan to edit and amuse myself with !

             

            Ian

            • 3. Re: No sound in PE
              the_wine_snob Level 9

              Glad that you got the settings ironed out.

               

              Audio can be a bit tough, as there are so many places that something can be mis-set. You eliminated some of those in your OP, but stating that Audio worked in other programs. Still, that gives us at least 3 areas in PrE: Audio, Audio Hardware and it's ASIO settings.

               

              Now, there could have been issues at the Project, or the Clip level too. The results could be the same - no Audio.

               

              That's why I normally start small with Audio issues and work up.

               

              Happy editing,

               

              Hunt

              • 4. Re: No sound in PE
                5acrefarmer Level 1

                Hi Hunt

                 

                Your reply confused me as I only posted what was there for you to anaylise

                but it prompted me to have a fiddle and I guessed the solution ! Typical !

                 

                I moved the Sound Blaster card up to the top of the list and highlighted it

                and suddenly I have sound back. There you go !

                 

                Many  thanks.

                 

                Ian

                • 5. Re: No sound in PE
                  the_wine_snob Level 9

                  Ian,

                   

                  Sorry that I was premature on my celebration. I thought that you had seen the issue and corrected it already. Sorry to jump the gun and open the Champagne.

                   

                  However, you DID get it sorted now - right?

                   

                  Good luck,

                   

                  Hunt

                  • 6. Re: No sound in PE
                    5acrefarmer Level 1

                    Hi again

                     

                    Yes, sorted out and jumped into making a little video immediately. I have 63gig of footage from a 5 week trip to Japan to get into. Since I first got into video a few years ago I just love it, especially the editing and creating side of it.

                     

                    Thanks

                    • 7. Re: No sound in PE
                      the_wine_snob Level 9

                      Sounds like a great Project. I hope that while editing it, you will get to relive some of the high-points of your trip.

                       

                      Happy editing,

                       

                      Hunt