1 Reply Latest reply on Dec 15, 2009 8:44 AM by Jim Lester

    Change email address

    AndySM524e

      Hi, I am using ADE to manage EPUB book purchases and transfers to my Sony reader.

      I have not had the reader long and so far I have purchased just 2 books.

      When I created my Adobe ID for ADE I used a hotmail email address as the account name, which

      with hindsight may not have been such a good idea.

      I would like to change my Adobe ID email address to a more permanent one. If I do this will

      it mean I will no longer be able to read the protected books? Is there any way around this?

      Thanks.

        • 1. Re: Change email address
          Jim Lester Level 4

          If you change your email address by:

          • going to http://www.adobe.com/cfusion/membership/index.cfm?nl=1
          • login (if needed)
          • click on "Edit your account information"
          • click on "AdobeID"
          • click on "Change" (underneath your AdobeID)
          • (Note the warning about your AdobeID - see my explanation below)
          • Enter your new email address (twice) and password
          • click Update

           

          This will change you AdobeID, but keep it associated with the same account ID that your books are licensed too.  While our QA group has tested this (and I just did a triple check for you), I can't speak to how this will impact any other Adobe services that use your AdobeID besides the Digital Editions and Adobe Content Server protected books in general.

           

          After you change your AdobeID, you do not need to reauthorize your currently authorized computer & devices.  Even though it will show the old email address for you AdobeID what matters here is the underlying account ID that will not have changed.  For any new devices that you authorize you will need to use the new email address to authorize the computer.