7 Replies Latest reply on Dec 21, 2009 8:26 AM by jason mcconnell

    CS4 / Snow Leopard long print delay

    nin9999 Level 1

      CS4, Snow Leopard 10.6.0,1,2, Laser printers, various macs

       

      I am a mac tech and have noticed at several of our clients they are experiencing long delays when they go to File/Print or after pressing cmd+P. It will sit and spin for anywhere from 10 seconds to a minute and some users are experiencing random crashing after the pausing.

       

      The long pause appears to occur for the first time you print after opening illy and much less so after that.

       

      I believe there was a suggestion of setting the default printer to PDF and that appears to not help.

       

      I have tried trashing prefs, caches, resetting print system etc and still users experience the long pausing.

       

      Tiger and Leopard macs dont have this issue.

       

      Any ideas?

       

      Thanks in advance

      Jason