3 Replies Latest reply on Dec 16, 2009 11:00 AM by sundaydoti

    error when previewing topic

    sundaydoti

      when viewing a topic with glossary links i'm getting the error:

       

      "An error has occured in the script on this page"

      Line 115

      Char 1

      Error Object expected

      Code 0

      URL path

       

      It asks if I want to continue scripts on the page - it does that for each glossary item on the page.

       

      my other project is working fine. something happened with this one though and I can't figure out what.

       

      does anyone have any ideas?

        • 1. Re: error when previewing topic
          Nick@Tag Level 2

          sounds like a bad piece of javascript.

          the error tells you which line is causing it. if you can find the script and post it someone may be able to help you more. no doubt if you remove the code, it should work fine.

          • 2. Re: error when previewing topic
            sundaydoti Level 1

            Thanks for the suggestion Nick. I had compared both of my projects (one works and the other doesn't) and the source code looks the same but one project has all of the Glossary links broken.

             

            I also noticed that when getting either project from source control only the broken one asks me to overwrite a writeable version of "eHlpDhtm.js".  The file also shows up in the Baggage Files folder in the broken project but not in the working project.

             

            I forgot to mention before that I am using RoboHelp 8.

             

            Below is the code from the one not working:

             

            <?xml version="1.0" encoding="utf-8" ?>
            <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
            <html xmlns="http://www.w3.org/1999/xhtml">
            <head>
            <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
            <meta name="topic-check-list" content="First Draft" />
            <meta name="topic-comment" content="Waiting for Appointments to be moved to .net" />
            <meta name="generator" content="Adobe RoboHelp 8" />
            <title>Counseling Tab</title>
            <link rel="StyleSheet" href="../All Sheets.css" type="text/css" />
            </head>

             

            <body><script type="text/javascript" language="JavaScript1.2" src="..\eHlpDhtm.js"></script>

             

            <h1>Counseling Tab</h1>
            <p>The purpose of the Counseling tab is to allow the user to view specific
            items related to the counseling session.</p>
            &#160;
            <p>Please click on the following glossary terms for their definitions:</p>
            <p style="margin-top: 0; margin-bottom: 0;">&#160;</p>
            <p style="margin-left: 40px;"><a class="glossterm" href="javascript:TextPopup(this)" id="HotSpot43003">Date Counseled</a><script type="text/javascript">//<![CDATA[
            TextPopupInit('HotSpot43003', 'POPUP43003');
            //]]></script><span class="glosstext" id="POPUP43003" style="display: none;"> The date in which the lead/client was counseled with the counselor.</span>
            </p>
            <p style="margin-left: 40px;"><a class="glossterm" href="javascript:TextPopup(this)" id="HotSpot43538">Appointment Specialist</a><script type="text/javascript">//<![CDATA[
            TextPopupInit('HotSpot43538', 'POPUP43538');
            //]]></script><span class="glosstext" id="POPUP43538" style="display: none;"> Allows the user to set the appointment specialist, who is the person that originally scheduled an appointment with the client. If an appointment is booked through Book New Appointment in the Client or Appointments menu bar or through the Activity section on the Client screen or Main Menu, the Appointment Specialist field is filled in automatically with the name of the user to whom the appointment is assigned.  If more than one appointment is scheduled for the client with different users, the Appointment Specialist field will retain the name of the first user that scheduled an appointment.</span>
            </p>
            <p style="margin-left: 40px;"><a class="glossterm" href="javascript:TextPopup(this)" id="HotSpot52147">Appointment Outcome</a><script type="text/javascript">//<![CDATA[
            TextPopupInit('HotSpot52147', 'POPUP52147');
            //]]></script><span class="glosstext" id="POPUP52147" style="display: none;"> Select from the dropdown list the outcome of the first contact with the lead.</span>
            </p>
            </body>
            </html>

            • 3. Re: error when previewing topic
              sundaydoti Level 1

              problem solved.

               

              I compared the 2 projects in sourcesafe and one had the ehlpdhtm.js file and the other did not. I deleted the file from source safe and then reloaded the project getting everything from sourcesafe and now all my glossary links in the pages work without error.

               

              weird but resolved.