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Yes, mark of the web is selected. I just turned that option off and re-generated and the PDF opens just fine, but of course, I'm getting the Internet Explorer message that my browser is trying to restrict the webpage from running ActiveX controls ... I was using mark of the web so that my customer's users won't get this message, although I don't know what ActiveX controls my help system would be running. I'm just hoping that my customer doesn't balk at this message appearing. Is turning off mark of the web is my only choice for getting the link to work?
Thanks for your help and your welcome message. In case you can't tell, I'm a newbie to RoboHelp. BTW, your website was invaluable in helping me to create the link to begin with. Thank you!
Happy to help!
Question for you. Where will the WebHelp be when your customer opens it? Will they be running it from their local drive or will they be accessing it from a server?
If they are accessing from a server, you should have no worries about them seeing the information bar. But if they are running locally and you have Mark of the Web enabled, well, you have an issue with the PDF links, as Mark of the Web inhibits any link such as that.
Customers will be running help from within a web app on a web server. It's good to know that they won't see the information bar. I suppose I'm seeing it because I'm running the help locally. (I haven't delivered the help system yet, so the developer hasn't put it on the web server or linked to it from the app.)
Thanks again for all your help!!
Slightly after the event but thanks Peter for the solution to my mornings problems - was on the verge of throwing the laptop out of the window when I found your solution to my linking to external files problem.
Ooops sorry I mean thanks Rick - was thinking it was Peter Grainge who'd answered for some reason!
LOL - That's doubtful. I don't recall visiting Megiddo on that trip!