The C0000005 (ACCESS VIOLATION) error can have many causes, and is difficult to diagnose.
Question: does it also happen if you just open Adobe Reader directly, not via a PDF file?
Thanks for the reply.
It happens in both cases.
Just a few more questions:
- is this an administrator account?
- was it installed on that account?
- was it an upgrade from an earlier version?
Yes, administrative account.
Went form Vista to Win 7, so yes the Reader worked in Vista.
I think I will abandon the effort.
Just DL'd Foxit Reader and it works!