7 Replies Latest reply: Dec 28, 2009 1:59 PM by Bill Hunt RSS

    Encore CS3 error message...project created on Windows platform

    andyvisuals Community Member

      This one just recently popped up and is totally baffling to me.  First, I have only one IMac (with intell chip) and it is the only machine with Encore CS3 on it.  I have never created a project on a Windows machine.  Secondly, I've been using this program on this machine for more than a year and this issue of not letting me open projects has only now begun to give me this error...and it's happening now on any project I work on and save... 

      Also, I have checked the 'ProjectMedia.acx file and it says... "platform="Mac"....  now how can this be....

      Help!   

        • 1. Re: Encore CS3 error message...project created on Windows platform
          John T Smith CommunityMVP

          I rarely look in the Lounge, since it is not for technical discussions... you might try the real Encore forum

           

          http://forums.adobe.com/community/encore/encore_general

          • 2. Re: Encore CS3 error message...project created on Windows platform
            Bill Hunt CommunityMVP

            As a test, create a new Encore Project. Keep it simple, maybe one Timeline and one Play All Menu. Save. Also, do a Save_As. Then, shut down Encore, and re-launch. Open each version of the test Project. Does it give you the error?

             

            I've not heard of this happening before, but it sounds like there is some sort of corruption, beyond that OS - Mac tag.

             

            Wish I had a real fix for you, but good luck, and maybe another Mac-user will know the cure and post it for you.

             

            Hunt

            • 3. Re: Encore CS3 error message...project created on Windows platform
              andyvisuals Community Member

              Thanks for the suggestion.

               

              It didn't do it on the last saved project, so I don't know what's up.

              My only choice is really plowing on ahead with fingers crossed...

               

              blessings

               

              andyvisuals

               

               

              Date: Mon, 21 Dec 2009 07:13:36 -0700

              From: forums@adobe.com

              To: god_or_maman@hotmail.com

              Subject: Encore CS3 error message...project created on Windows platform

               

              As a test, create a new Encore Project. Keep it simple, maybe one Timeline and one Play All Menu. Save. Also, do a Save_As. Then, shut down Encore, and re-launch. Open each version of the test Project. Does it give you the error?

               

              I've not heard of this happening before, but it sounds like there is some sort of corruption, beyond that OS - Mac tag.

               

              Wish I had a real fix for you, but good luck, and maybe another Mac-user will know the cure and post it for you.

               

              Hunt

              >

              • 4. Re: Encore CS3 error message...project created on Windows platform
                Bill Hunt CommunityMVP

                Odd behavior, but I'll X my fingers for you too.

                 

                All of a sudden, there have been all sorts of issues with Save. Most have cropped up in PrPro on various Windows OS's, and one in PrElements, also on Windows.

                 

                I'm thinking that Adobe programs have been exposed to the H1N1, or maybe it's the phases of the Moon? Must be five working threads right now, though your is unique due to both your platform, its in Encore and you are getting the platform-specific message.

                 

                Good luck,

                 

                Hunt

                • 5. Re: Encore CS3 error message...project created on Windows platform
                  LVCommander

                  Andy,

                  I'm assuming that you're running an IMAC version 10.5.8 with a 2 GHz Intel core 2 Duo.

                   

                  Apple just did a major release for the IMAC.  I bought mine a year ago and pefromed the update.

                  THIS UPDATE WILL HAVE SOME WEIRD EFFECTS your files, especially adobe files.

                   

                  It may not open them corectly or the new search algorithm has address header infomation to your files

                  which Adobe is not addressing.  If this is what is happening to you, then try the following.

                   

                  Perform a simple test.

                  1) Create a brand new project. Menu, video, audio, timeline.  Same it.

                  2) Reboot your  computer.  Open the project.  If it opens then you won't have the problem for all future project.

                   

                  If you cannot open an old project, then it in order to retrive it, this may work.

                  Use the time machine feature on your imac (hopefully you enabled it).  If not this won't work.

                  1) Set the time machine back to the last time you used a encore file, see if you can open it.

                  2) IF YOU CAN, copy the PROJECT file off to a thumbnail drive. Remove the thumbnail drive frmo the computer.

                  3) Set the time machine back to the present.

                  4) Insert the thumbnail drive back into the computer.  open the project from the thumbnail

                  5) If you are to open it, resave the project onto your computer's hard drive.

                   

                  Let me know if that works.

                   

                  Good luck

                  • 6. Re: Encore CS3 error message...project created on Windows platform
                    andyvisuals Community Member

                    Thanks guys for the suggestions.  Yes, I have the update as well.  Funny thing is that the most recent project hasn't given me this problem like previous ones.  I'm still fiddling and I haven't been real systematic about it so I don't know if I fixed something or accidentally discovered a work around or what.  But your suggestions may help in the near future.  Thanks.

                    • 7. Re: Encore CS3 error message...project created on Windows platform
                      Bill Hunt CommunityMVP

                      LVCommander,

                       

                      Thank you for that info. Being a PC-only guy, I'd never have known.

                       

                      Very useful.

                       

                      Appreciated,

                       

                      Hunt