6 Replies Latest reply on Dec 20, 2009 1:52 PM by the_wine_snob

    Adobe Media Crashes for Panasonic MXF HD Files

    Charles Barker

      I have been using Premiere Pro CS4 (ver 4.2.1) for several years on both a Win XP and recently on a Win 7 OS machine with good results for SD video. Recently I tried to encode some Panasonic P2 MXF 720P/60P HD video on the timeline to MPEG2 using the Adobe Media Encoder (ver 4.2.0.006) and had a crash in less than a minute of encode time (see attached crash report). This crash is very consistent on either the Win XP or Win 7 machines. If the video on the timeline is just a few seconds, it seems to encode OK.

       

      I contacted Adobe support, but did not get any help in solving this problem. I would really like to be able to encode MXF video with Adobe products, but need assistance with this crash problem. Has anyone seen this problem before and what did you do to solve it? Thanks in advance for your help.

       

      Gateway LX6810-01 Desktop

      Intel Quad CPU Q8200 @ 2.33GH

      64-bit Win 7 OS

      8GB RAM

       

      Seagate ST310003 33AS CC3H SATA HD

      Random Access: 15mS

      Ave Read: 101.2 mB/s