4 Replies Latest reply on Dec 19, 2009 7:03 PM by Steve Grisetti

    Pre8 won't link to/recognize files in Media tab of Organizer - please help

    michaeljrothfeld Level 1

      Today I opened a project that I have been working on and it would not link to some or all of the files that have previously loaded successfully on numerous occasions. The project asked me to locate the files, and when I did, it said they could not be linked because they'd been created with one audio track and now had two. However, these were the exact same files that I've been working with, and have not changed them at all. When I did open the project (it was unrendered even though it had been previously rendered) the files were still in the sceneline and timeline and in the project section of the organizer tab, and appear to work in the movie, but do not show up visibly in the media section, where I just get icons but can't see the image.


      This appears to be a problem with my program, because I opened older projects and even created a new one to test with, and same problem with loadng media. It will load, but won't recognize, and when I try to drag into the project,it opens a dialog box asking where the file is, but won't take it.


      The only thing that I did immediately preceding this was last night, I tried to load an itunes mp4 audio file into the project, but it wouldn't take because it said the file type was not supported or the codec was wrong.


      Please help with this. Could the program be corrupted? If so, how can I fix and not lose the projects I have made?


      Thanks, Michael