1 2 Previous Next 59 Replies Latest reply on Feb 23, 2010 1:26 PM by Kwing Flyer

    Is Premiere Elements 8 working correctly for you?

    jeffgedgaud Level 1

      Sorry, to beat an old horse but I do not want to end a discussion that has not been resolved.

       

      I would like to keep this open as I think knowing who is having problems and on what type of video would be quite helpful to Adobe support who is looking to help me, they said they would be watching the forums and my posts to see what issues I and others are having to try and resolve them.

       

      I am not able to edit HD videos using Genius G-Shot HD520 camcorder but I am able to edit SD videos using Coby Snapp Cam3000.

       

      I can edit videos from both cameras in Windows Movie Maker and Cyberlink PowerDirector.

       

      When i try to edit videos that are high definition the program does not respond even after leaving it for 1/2 hour or so.

       

      I am also having the program not shut down correctly at times even when editing standard video, parts of the program still are running even though windows does not show it in task manager. A program called Winpatrol still sees it running and the core load shows way too much activity after the program has supposedly stopped, even an hour afterward. This does not happen all the time, only sporadically.

       

      My systems:

       

      amd athlon 64 X2 dual core 5000+ @ 3 Ghz, PNY NVIDIA 9800GTX+ graphics card(driver ver.195.81), gigabyte GA-M57SLI-S4 mobo, 4 GB RAM, Seagate 7200RPM sata drive with 200+ GB freespace, windows vista 32 bit business

       

      intel core2quad q6600 @ 2.4 Ghz, zotac NVIDIA 8800 GT graphics card(driver ver.195.81), ecs P45t-a mobo, 4 GB RAM, Seagate 7200RPM sata drive with 300 GB freespace, windows vista 32 bit premium

       

      Please help me get some useful information gathered for support to lead them in the right direction.

       

      PLEASE, no useless arguments or  troubleshooting attempts from those who are not running Adobe Premiere Elements 8.

       

       

      I would like to get some feedback from users of Adobe Premiere Elements 8, not others.

       

      1. Does Adobe Premiere Elements 8 work for you with standard videos for simple editing?

       

      2. Does PE 8 work with high definition video for simple editing?

       

      3. If you are having problems with PE 8 not working as it should what are they and how are you getting them resolved?

       

      I would like to get real problems that are things that the program should be doing and is not.

       

      Issues like freezing, not importing or exporting video or failing to edit a type of video is what I think support would like to hear about.

       

       

      Thank you.

       

      Jeff Gedgaud

        • 1. Re: Is Premiere Elements 8 working correctly for you?
          Steve Grisetti Adobe Community Professional

          Premiere Elements does not and does not claim to work with pocket hi-def camcorders, like the Flip and the Webbie, Jeff. It also is not designed to work with other non-standard formats, such as video from still cameras.

           

          It is designed to interface primarily with tape-based systems, such as miniDV and HDV, as well as AVCHD (on a properly powered system). It can also work, to a lesser extent, on video from hard drive camcorders and DVDs.

           

          Programs like Windows MovieMaker can handle a much wider variety of video formats, but can only scratch the surface of what Premiere Elements can do. That's why we often say on this forum that Premiere Elements runs deep but it runs narrow.

           

          So it's not really fair to judge it as a tool for formats it's not designed to work with.

           

          That said, even using standard formats and with the increased hardware requirements met, many people are reporting challenges with version 8. Some of these problems are related to third-party issues, like the faulty nVidia driver that's been recently fixed. But some of it clearly seems to be in the coding of the program itself.

           

          But your should judge it based on what it's designed to do -- work with standard video formats. Not on what you wish it would do.

          • 2. Re: Is Premiere Elements 8 working correctly for you?
            GEAtkins Level 1

            1. Does Adobe Premiere Elements 8 work for you with standard videos for simple editing?

             

                 Never.  Crashes every single time I have tried to use the program.  It crashes at various random times on miniDV video from a Panasonic GS400.  Magix, PowerDirector and Widows MM edit this same source material without issue.  I have absolutely no interest in spending countless hours on the phone with a guy from India or wherever telling me to uninstall and reinstall the program or do a clean install of Windows, or reading something from a script that obviously has nothing to do with the problem, only to have the phone conversation cut off and it be impossible to reach the same person again, only to have to start over.  Here is the latest crash example.

             

            1.       Launched PRE8

            2.       Opened a project from the welcome screen.  Project consists of DV-AVI files from a Canon GS400.  Project is 23 minutes and 39 seconds in duration.

            3.       Resized the timeline using the “+” and “-“ clickies.

            4.       Clicked the Edit tab.

            5.       Clicked Transitions.

            6.       Clicked the existing “Stretch In” transition on Video Track 1 and pressed the “Delete” key.

            7.       Clicked and dragged the “Cross Zoom” transition between the first and second clip on Video Track 1, where the “Stretch In” transition was previously located.

            8.       Rendered the Timeline by pressing “Enter.”

            9.       Previewed the video near the newly added “Cross Zoom” transition.

            10.   Double clicked the transition in the Timeline and scrubbed the duration to approximately 5 and a half seconds.

            11.   Rendered the Timeline by pressing “Enter.”

            12.   Previewed the video near the just lengthened “Cross Zoom” transition.

            13.   Saved the project by pressing the “Save” icon near the top right hand corner of the program.

            14.   Clicked the “Disk Menus” and selected the “Holiday and Events” drop down.

            15.   Selected the “Blinking Lights” menu and clicked on “Apply.”

            16.   Clicked the “Preview” button.

            17.   Clicked “Play” in the “Preview” window and allowed the video to play for a few seconds and clicked “Pause ||”.

            18.   “X’ed” out of the “Preview” window and clicked the “Done” button.

            19.   Clicked the “Edit” tab and clicked “Clip Art.”

            20.   Scrolled down the “Clip Art” window and clicked and dragged the “Travel Compass” to Video Track 2 at the 56 second mark.

            21.   Rendered the Timeline by pressing “Enter.”

            22.   Previewed the video near the just-entered clip art.

            23.   Moved the Timeline indicator over the Travel Compass clip art in Video Track 2.

            24.   Right clicked the Travel Compass in the Preview window and changed the Magnification to 25%.

            25.   Clicked “Undo” 4 times and clicked “Redo” 4 times.

            26.   Rendered the Timeline by pressing “Enter.”

            27.   Right clicked the Preview window and changed the Magnification to “Fit.”

            28.   Previewed the Timeline near the Travel Compass clip art.

            29.   Selected the “Travel Compass” clip art in Video Track 2 and pressed “Delete.”

            30.   Went to pick up my daughter and returned 20 minutes later.

            31.   Rescued the laptop from sleep.

            32.   Clicked the Effects button.

            33.   Under “GPU Effects” clicked and dragged the “Ripple (Circular)” effect to the second clip on Video Track 1.

            34.   Rendered the Timeline by pressing “Enter.”

            35.   Scrubbed the Timeline to before the video clip with the recently added “Ripple” effect.

            36.   The program crashed without warning with the following Crash Data.

            37.<?xml version="1.0"?>

            38.<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">

            39.<crashreport version="1.1" crVersion="" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown">

            40.<time year="2009" month="12" day="11" hour="20" minute="53" second="56"/>

            41.<user guid="cfdfd962-310b-40bf-8e0a-9914df84cd5a"/>

            42.<system platform="windows" osversion="6.0.6002 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="3065" machine="Intel(R) Core(TM)2 Duo CPU     T9550  @ 2.66GHz" model="x86 Family 6 Model 23 Stepping 10" cpuCount="2" cpuFreq="2660 MHz" busFreq="" locale="English (United States)"/>

            43.<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x199568ef">

            44.<backtrace crashedThread="0">

            45.<thread index="0">

            46.<stackStatement index="0" address="0x199568ef" symbolname="unknown"/>

            47.<stackStatement index="1" address="0x19956995" symbolname="unknown"/>

            48.<stackStatement index="2" address="0x196a227e" symbolname="unknown"/>

            49.</thread>

            50.</backtrace>

            51.<registerSet>

            52.<register name="EAX" value="0x00000000"/>

            53.<register name="EBX" value="0x7cd50080"/>

            54.<register name="ECX" value="0x00000016"/>

            55.<register name="EDX" value="0x00000000"/>

            56.<register name="ESI" value="0x7cd50080"/>

            57.<register name="EDI" value="0x00000000"/>

            58.<register name="ESP" value="0x1914f154"/>

            59.<register name="EBP" value="0x4bb10dc8"/>

            60.<register name="EIP" value="0x196a227e"/>

            61.<register name="EFL" value="0x00010202"/>

            62.</registerSet>

            63.<binaryImageSet>

            64.</binaryImageSet>

            65.</crash>

            66.<reproSteps>

            67.</reproSteps>

            68.</crashreport>

             

             

             

            2. Does PE 8 work with high definition video for simple editing?

             

            I have not tried hi def.

             

             

             

            3. If you are having problems with PE 8 not working as it should what are they and how are you getting them resolved?

             

            I am not getting them resolved.  I am posting to this forum seeking answers.  I have gone through all the proper Adobe channels with no results.  Check around for multiple threads.  I have sent numerous crash reports to Adobe with no response.  No one on this forum nor Adobe has been able to provide a solution that actually works.  Again, Adobe hasn't even tried.

             

            Everything I have stated in this thread is a fact and my actual experience, not speculation.  I too would like the thread to remain open in the hopes of a resolution.  Discourse should not be cut short because it goes against Adobe.  After all, this is a user to user forum that Adobe does not even monitor right, and we as a user group should seek and demand the truth and solutions without being sensored.  I have seen no behavior by anyone in any thread that I have been involved in that should have caused it to be locked.  I have seen healthy differences of opinion and a lot of useless informationas it relates to the problem at hand, but no discourse that was hostile or personal attacks that should have caused a lock.

             

            Below are my system specifications.

             

            Thanks

             

            Glenn

             

             

             

            Operating System

            MS Windows Vista Ultimate SP2

                       Installation Date: 06 March 2009, 02:58

             

             

                       Intel Mobile Core 2 Duo T9550

                           Cores                       2

                           Threads                     2

                           Name                        Intel Mobile Core 2 Duo T9550

                           Code Name                   Penryn

                           Package                     Socket P (478)

                           Technology                  45nm

                           Specification               Intel Core2 Duo CPU  T9550 @ 2.66GHz

                           Family                      6

             

                           Extended family             6

                           Model                       7

                           Extended model              17

                           Stepping                    A

                           Revision                    E0

                           Instructions                MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, EM64T

                           Bus speed                   266.0 MHz

                           Rated Bus speed             1064.0 MHz

                           Stock core speed            2666 MHz

                           Stock bus speed             266 MHz

                           Average Temperature         36 °C

                           Cache

             

                               L1 data cache size              2 x 32 KBytes

                               L1 instructions cache size      2 x 32 KBytes

                               L2 unified cache size           6144 KBytes

                           Core 1

                               Core speed            1596.0 MHz

                               Multiplier            x 6.0

                               Bus speed             266.0 MHz

                               Rated Bus speed       1064.0 MHz

                               Temperature           37 °C

                               Thread 1

                                   APIC ID     0

                           Core 2

             

                               Core speed            2660.0 MHz

                               Multiplier            x 6.0

                               Bus speed             266.0 MHz

                               Rated Bus speed       1064.0 MHz

                               Temperature           36 °C

                               Thread 1

                                   APIC ID     1

             

                  Memory

                           Type                                DDR2

                           Size                                4096 MBytes

                           Channels #                          Dual

                           DRAM frequency                      399.0 MHz

                           CAS# Latency (CL)                   6.0 clocks

                          RAS# to CAS# delay (tRCD)           6 clocks

                           RAS# precharge (tRP)                6 clocks

                           Cycle time (tRAS)                   18 clocks

             

                       SPD

                           Number of SPD modules          2

                           Slot #1

                               Type                DDR2

                               Size                2048 MBytes

                               Manufacturer        Hyundai Electronics

                               Max bandwidth       PC2-6400 (400 MHz)

                               Part number         HYMP125S64CP8-S6 

                               Serial number       00007112

                               Week/year           52 / 08

                               SPD Ext.            EPP

                               JEDEC #3

             

                                   Frequency             400.000000 MHz

                                   CAS# latency          6.0

                                   RAS# to CAS#          6

                                   RAS# Precharge        6

                                   tRAS                  18

                                   tRC                   24

                                   Voltage               1.8 V

                               JEDEC #2

                                   Frequency             333.333344 MHz

                                   CAS# latency          5.0

                                   RAS# to CAS#          6

                                   RAS# Precharge        6

             

                                   tRAS                  16

                                   tRC                   21

                                   Voltage               1.8 V

                               JEDEC #1

                                   Frequency             266.666656 MHz

                                   CAS# latency          4.0

                                   RAS# to CAS#          4

                                   RAS# Precharge        4

                                   tRAS                  12

                                   tRC                   16

                                   Voltage               1.8 V

                           Slot #2

             

                               Type                DDR2

                               Size                2048 MBytes

                               Manufacturer        Hyundai Electronics

                               Max bandwidth       PC2-6400 (400 MHz)

                               Part number         HYMP125S64CP8-S6 

                               Serial number       02008065

                               Week/year           52 / 08

                               SPD Ext.            EPP

                               JEDEC #3

                                   Frequency             400.000000 MHz

                                   CAS# latency          6.0

                                   RAS# to CAS#          6

             

                                   RAS# Precharge        6

                                   tRAS                  18

                                  tRC                   24

                                   Voltage               1.8 V

                               JEDEC #2

                                   Frequency             333.333344 MHz

                                   CAS# latency          5.0

                                   RAS# to CAS#          6

                                   RAS# Precharge        6

                                   tRAS                  16

                                   tRC                   21

                                   Voltage               1.8 V

             

                               JEDEC #1

                                   Frequency             266.666656 MHz

                                   CAS# latency          4.0

                                   RAS# to CAS#          4

                                   RAS# Precharge        4

                                   tRAS                  12

                                   tRC                   16

                                   Voltage               1.8 V

             

             

             

            Mother Board

            Manufacturer   Dell, Inc.

             

                       Model                      0P786H

                       Version                    A04

                       Chipset vendor             Intel

                       Chipset model              PM45

                       Chipset revision           07

                       Southbridge vendor         Intel

                       Southbridge model          82801IM (ICH9-M)

                       Southbridge revision       03

             

             

                       BIOS

                           Brand       Dell Inc.

                           Version     A04

                           Date        11/26/2008

             

             

             

                       Monitor

                           Name                    Generic PnP Monitor on ATI Mobility Radeon HD 3650

                           State                   enable

                           State                   primary

                           Monitor Width           1920

                           Monitor Height          1200

                           Monitor Bit             32

                           Monitor Frequency       60

                           Device:                 \\.\DISPLAY1\Monitor0

             

                           Name                    Default Monitor on ATI Mobility Radeon HD 3650

                           State                   disabled

                           State                   removable

                           Monitor Width           800

                           Monitor Height          600

                           Monitor Bit             32

                           Monitor Frequency      60

                           Device:                 \\.\DISPLAY2

                       ATI Mobility Radeon HD 3650

                           GPU                         M86

                           Device ID                   1002-9591

                           Subvendor                   Dell (1028)

             

                           Technology                  55 nm

                           Die Size                    118 mm²

                           Transistors                 378 M

                           Release Date                2008

                           DirectX Support             10.1

                           DirectX Shader Model        4.1

                           OpenGL Support              2.0

                           Bios Core Clock             450.00

                           Bios Mem Clock              500.00

                                                       

                           Driver                      atiumdag.dll (8.14.10.0678)

                           Core Voltage                0.900 V

             

                           Crossfire                   Disabled

                           BIOS Version                BR30676-001

                           ROPs                        4

                           Shaders                     120 unified

                           Bus Width                   128 Bit

                           Pixel Fillrate              0.4 GPixels/s

                           Texture Fillrate            0.4 GTexels/s

             

             

             

                       250GB Seagate ST9250421ASG ATA Device (Unknown Interface)

                           Manufacturer      Seagate

                           Form Factor       2.5"

                           CasheSize         16MB

                           Interface         Unknown Interface

                           Capacity          250GB

                           Real size         250,059,350,016 bytes

                           S.M.A.R.T.

                               01 Read Error Rate                           111 (worst 099) Data 000243A0AD

             

                               03 Spin-Up Time                              097 (097)

                               04 Start/Stop Count                          099 (099) Data 0000000600

                               05 Reallocated Sectors Count                 100 (100)

                               07 Seek Error Rate                           078 (060) Data 0003DD4F50

                               09 Power-On Hours (POH)                      098 (098) Data 00000008DD

                               0A Spin Retry Count                          100 (100) Data 0000000001

                               0C Device Power Cycle Count                  099 (037) Data 00000005F6

                               BD High Fly Writes (WDC)                     100 (100)

                               BE Temperature Difference from 100           061 (050) Data 0027220027

                               BF G-sense error rate                        100 (100)

                               C0 Power-off Retract Count                   100 (100) Data 0000000022

                               C1 Load/Unload Cycle Count                   083 (083) Data 00000085CA

             

                              C2 Temperature                               039 (050) Data 1500000027

                               C3 Hardware ECC Recovered                    051 (045) Data 000243A0AD

                               C5 Current Pending Sector Count              100 (100)

                               C6 Uncorrectable Sector Count                100 (100)

                               C7 UltraDMA CRC Error Count                  200 (200)

                               F0 Head Flying Hours                         100 (253) Data 2A87000008C3

                               FE Free Fall Protection                      001 (001) Data 0000000035

                               Temperature                                  38 °C

                               Temperature range                            ok (less than 50)

                               status                                       good

                           Partitions

                               Partition 0

             

                                   Partition ID    Disk #0, Partition #0

                               Partition 1

                                   Partition ID                 Disk #0, Partition #1

                                   Disk Letter                  D:

                                   File System                  NTFS

                                   Volume Serial Number         42DB0D77

                                   Size                         10.00GB

                                   Used Space                   6.77GB (67%)

                                   Free Space                   3.23GB (32%)

                               Partition 2

                                   Partition ID                 Disk #0, Partition #2

                                   Disk Letter                  C:

             

                                   File System                  NTFS

                                   Volume Serial Number         10DE0020

                                   Size                         222.74GB

                                   Used Space                   88.93GB (39%)

                                   Free Space                   133.81GB (60%)

                       320GB Seagate ST9320421ASG ATA Device (Unknown Interface)

                           Manufacturer      Seagate

                           Form Factor       2.5"

                           CasheSize         16MB

                           Interface         Unknown Interface

                           Capacity          320GB

                           Real size         320,072,933,376 bytes

             

                           S.M.A.R.T.

                               01 Read Error Rate                           117 (worst 099) Data 0007F5798B

                               03 Spin-Up Time                              098 (097)

                               04 Start/Stop Count                          098 (098) Data 00000009A9

                               05 Reallocated Sectors Count                 100 (100)

                               07 Seek Error Rate                           100 (253) Data 00000132DD

                               09 Power-On Hours (POH)                      099 (099) Data 0000000607

                               0A Spin Retry Count                          100 (100) Data 0000000003

                               0C Device Power Cycle Count                  099 (099) Data 00000005ED

                               BD High Fly Writes (WDC)                     100 (100)

                               BE Temperature Difference from 100           058 (050) Data 002A23002A

                               BF G-sense error rate                        100 (100)

             

                               C0 Power-off Retract Count                   100 (100)

                               C1 Load/Unload Cycle Count                   096 (096) Data 0000001FFB

                               C2 Temperature                               042 (050) Data 140000002A

                               C3 Hardware ECC Recovered                    057 (053) Data 0007F5798B

                               C5 Current Pending Sector Count              100 (100)

                               C6 Uncorrectable Sector Count                100 (100)

                               C7 UltraDMA CRC Error Count                  200 (200)

                               FE Free Fall Protection                      001 (001) Data 0000000001

                               Temperature                                  42 °C

                               Temperature range                            ok (less than 50)

                               status                                       good

             

                           Partitions

                               Partition 0

                                   Partition ID                 Disk #1, Partition #0

                                   Disk Letter                  F:

             

                                   File System                  NTFS

                                   Volume Serial Number         5C2A270D

                                   Size                         298.09GB

                                   Used Space                   2.50GB (0%)

                                   Free Space                   295.58GB (99%)

             

             

             

             

                       HL-DT-ST DVD+-RW GA10N ATA Device

                           MediaType                        DVD Writer

                           Manufacturer                     Hitachi-LG

                           Name                             HL-DT-ST DVD+-RW GA10N ATA Device

                           Availability                     Running/Full Power

                           Capabilities                     Random Access, Supports Writing, Supports Removable Media

                           CapabilityDescriptions           Random Access,  Supports writing,  Supports Removable Media

                           CompressionMethod                Unknown

                           ConfigManagerErrorCode           Device is working properly.

             

                           ConfigManagerUserConfig          FALSE

                           CreationClassName                Win32_CDROMDrive

                           Description                      CD-ROM Drive

                           Drive                            E:

                           Id                               E:

                           MediaLoaded                      FALSE

                           MfrAssignedRevisionLevel         MfrAssignedRevisionLevel

                           Status                           OK

             

             

             

                       Sound Cards

                           ATI Function Driver for High Definition Audio - ATI AA01

                           Bluetooth Hands-free Audio

                           Bluetooth Hands-free Audio.

                           Bluetooth Stereo Audio

                           IDT High Definition Audio CODEC

                       Playback devices

                           Speakers / Headphones (IDT High Definition Audio CODEC)                            (default)

                           Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC)

             

                       Recording devices

                           Rec. Playback (IDT High Definition Audio CODEC)

                           Microphone Array (IDT High Definition Audio CODEC)                 (default)

                           Microphone / Line In (IDT High Definition Audio CODEC)

            • 3. Re: Is Premiere Elements 8 working correctly for you?
              the_wine_snob Level 9

              Glenn,

               

              Thank you for the detailed step-by-step, and also the system info. As an addition, could you also do the following:

               

              1. Go to Start/Run, type in DXDIAG, enter and save all information to a TXT file. Include a link to that file in your post.

               

              2. Go to Start/Run, type in MSINFO32 (or similar for 64 bit OS), enter and save the results as a .NFO file. Include a link to that file in your post.

               

              3. Download Process Explorer , and either post a screen shot or a link to the results.

               

              Those TXT and NFO files can be easily Attached, so that everyone can open them in the appropriate viewer, say NotePad for review. There might be something useful and insightful there.

               

              Appreciated, and good luck,

               

              Hunt

              • 4. Re: Is Premiere Elements 8 working correctly for you?
                GEAtkins Level 1

                That's some cool stuff right there, Hunt.

                 

                Check it out and thanks for the tips to gather all the additional information.  Hope it helps.

                 

                Glenn

                • 5. Re: Is Premiere Elements 8 working correctly for you?
                  the_wine_snob Level 9

                  No Glenn, thank you.

                   

                  I'm pouring over these and see a few things that I would question. Before we get into those, I am passing these diagnostic files to another for a more in depth review, as I know that he'll spot things that I will likely miss.

                   

                  More to come, as soon as I can get that second review.

                   

                  Hope that something will be helpful, and good luck,

                   

                  Hunt

                  • 6. Re: Is Premiere Elements 8 working correctly for you?
                    jeffgedgaud Level 1

                    I thought I was pretty clear in my post that I wanted to be passing this information along to ADOBE SUPPORT for their analysis, not troubleshooting from people who do not have Premiere Elements 8. I only want to pass information along so they can troubleshoot directly with the users.

                     

                    I do not want to get this thread closed because of useless back and forth with people who do not have the program.

                     

                    I would like to use this thread only for people to list problems they are having and with system specs and what cameras so ADOBE can have a clear idea of the problem.

                     

                    Individual wishing to troubleshoot can PM with each other or start new threads.

                     

                    Jeff Gedgaud

                    • 7. Re: Is Premiere Elements 8 working correctly for you?
                      the_wine_snob Level 9

                      Jeff,

                       

                      For your purposes, this is where you will want to bring your issues to Adobe's attention. I know that they read the Feature Requests/Bug Reports. The more info that you can provide them, the more likely they are to be able to replicate your problems in the lab and find solutions for the problems.

                       

                      Maybe it would be better for Glenn to initiate a new post, linking back to this one, so the information gathered might be of use to him, while troubleshooting his installation and his problems. That would free this thread up for your purposes.

                       

                      Hunt

                       

                      [Edit] I just started a new THREAD for Glenn's problem, and linked back to here, to provide his furnished info.

                       

                      Message was edited by: the_wine_snob - Added [Edit]

                      • 8. Re: Is Premiere Elements 8 working correctly for you?
                        nealeh Level 5

                        Steve Grisetti wrote:

                         

                        Premiere Elements does not and does not claim to work with pocket hi-def camcorders, like the Flip and the Webbie, Jeff. It also is not designed to work with other non-standard formats, such as video from still cameras.

                         

                        It is designed to interface primarily with tape-based systems, such as miniDV and HDV, as well as AVCHD (on a properly powered system). It can also work, to a lesser extent, on video from hard drive camcorders and DVDs.

                        Jeff, you may find these relevant when evaluating PRE8:


                        System Requirements

                        Supported Devices

                         

                        Cheers,

                        --

                        Neale

                        Insanity is hereditary, you get it from your children

                        • 9. Re: Is Premiere Elements 8 working correctly for you?
                          jeffgedgaud Level 1

                          Thank you all for your help, I have looked at system requirements as well as tested devices long before I received the program. The system requirements and the list you are referencing is a list of devices Adobe has tested with the program and found no problems with. I have sent Adobe a clip to see if their support can edit or whatever with my video but I also wanted to see if others are having issues as well.

                           

                          Jeff

                          • 10. Re: Is Premiere Elements 8 working correctly for you?
                            goldentrails4u

                            Read my recent post by goldentrails4u

                            and don't let them feed youany crap.  I had no

                            problem with premiere 6 or elements 3.0, so I thought 8.

                            0 would be an improvement, wrong.

                            • 11. Re: Is Premiere Elements 8 working correctly for you?
                              jeffgedgaud Level 1

                              I did some more testing and lowered the quality of video on my Genius HD520 camcorder to TV(640x480) from HD(1280x720) under the Video Size settings on the camcorder and the video now is able to play and edit in Premiere Elements 8. I really do not understand why HD video cannot be edited or used in the program but SD would be able to.

                               

                              I would also like to comment about the claim that this program does not work with and does not claim to work with the pocket hi-def camcorders. Why not? The pocket camcorder is not a real distinction in camcorders, you have to look at the format and resolution it shoots in. My pocket camcorder shoots in H264 AVI so this program should edit it, or is the Genius HD520 not considered a pocket camcorder. If your going to make any distinctions in type of devices use the ones the company uses and when talking about Adobe products they talk about file formats.

                               

                              Thanks

                               

                              Jeff

                              • 12. Re: Is Premiere Elements 8 working correctly for you?
                                Steve Grisetti Adobe Community Professional

                                As we've discussed, Jeff. Pocket camcorders are designed for (and sold as) shoot-and-upload-to-YouTube cameras. They really aren't designed to be edited to any extent.

                                 

                                Because of this, most use propriety codecs (like the Flip's 3ivx codec) that, although they produce MP4s, do so in a way that often confounds video editing programs. Especially programs like Premiere Elements, which works with a very narrow range of formats.

                                 

                                On the other hand, if it works for you, it works for you. Odds are, though, that, if you use these non-standard formats in Premiere Elements, you're going to have problems. If not during the conforming/editing stage, then during output, when you may be surprised to find your video strangely jumpy and jittery.

                                 

                                So it could work -- but the odds are against you.

                                • 13. Re: Is Premiere Elements 8 working correctly for you?
                                  jeffgedgaud Level 1

                                  I have another update, video works for really short, under 30 seconds, for anything from my Genius Camcorder no matter the video size. I tested it yesterday on a short clip and for the 20 seconds or so it worked fine, I tried a longer clip and about 20 seconds into the video it would freeze and then picture in play window stops. You can hear audio playing in the background but the video seems to freeze when its processing more than a few seconds.

                                   

                                  I can play this video and any video from the Genius camcorder in Microsoft Movie Maker, Cyberlinks PowerDirector and Nero ShowTime without problems but the more expensive program PE8 cannot handle it. The Genius camcorder records in H264 AVI format, this is not a point and shoot upload to youtube camcorder. It is a decent camcorder that does support HD file format and should work fine for Premiere Elements.

                                   

                                  I understand if a camcorder works in some other format and we may have gotten off on the wrong tangent here Steve but I really don't care much about point and shoot or pocket camcorder distinctions. If a company sells a camera and the specifications say it is H264 AVI format and another company sells an editor that says it works with H264 AVI format they should work together. I checked both Adobe and Genius manuals and websites and they talk nothing about versions or specifications about various H264 AVI formats, only the H264 AVI.

                                   

                                  My Genius Camcorder records in three video sizes and the HD video size(1024x720) is totally unresponsive in PE8 while the standard video size(640x480) works for about 30 seconds and then the video freezes but sound continues in the background. If this is a CODEC problem then Adobe needs to add CODECS to Premiere Elements 8 so a more broader range of camcorders can handle the program or they need to state upfront on their website that not all camcorders will work with this program. If this program is only for high end, $1000 and up camcorders they need to state that somewhere so consumers are not misled as many have been.

                                   

                                  Jeff Gedgaud

                                  • 14. Re: Is Premiere Elements 8 working correctly for you?
                                    the_wine_snob Level 9

                                    Jeff,

                                     

                                    Which H.264 CODEC is installed on your system? There are at least three very popular versions: Apple's, Lead's and MainConcept's. Some users have had much better results, both on encoding and decoding, with one vs the others. In very general terms, it seems that MainConcept's gets the highest marks, with Lead's coming in second. Note: this is an unofficial poll, and is only based on reports from the field.

                                     

                                    Because of proprietary "tweaking" of even popular and abundant CODEC's, it would seem that the camera mfgrs. should include their flavor on the supplied DVD with the utilities, etc. That would cover a lot more bases for those, who wish to edit the resulting footage. This is not just for the makers of less-expensive cameras. Nikon and Canon are negligent in this respect, as is JVC and many others. In each case, the camera mfgr. has designed their own version of the CODEC, and should provide it in an installer on that utilities disc. Just my opinion on this, but none seems to inclined to do so, and I cannot understand why they are loathe to do so. It just does not make sense to me.

                                     

                                    Good luck,

                                     

                                    Hunt

                                    • 15. Re: Is Premiere Elements 8 working correctly for you?
                                      jeffgedgaud Level 1

                                      DSH Video MainConcept (Adobe2) AVC/H.264 Video Decoder {FE70DC08-BCFC-4B2A-BA91-AADC12D5545B} 0x00800001 ad2avcvd.ax

                                      DSH CyberLink H.264/AVC Decoder {A8E64312-2A2C-40E7-A75F-C267565AE49A} 0x00700100 cl264dec.ax
                                      I'll check into the disc I received with the camcorder to see if they included any codecs but the program should supply a main codec that does all the work shouldn't it.
                                      If not then Adobe should state clearly that it may not work due to codec incompatibility instead of the cryptic you need to download stuff.
                                      I think Adobe is really dropping the ball here with the utter lack of full disclosure on what this program is, what it can work with and what it may not work with.
                                      Jeff

                                      • 16. Re: Is Premiere Elements 8 working correctly for you?
                                        goldentrails4u Level 1

                                        Thanx for the info.  I'm at a loss, 3.0 runs great but is lacking in features and bells and whistles.  When I get to 8.0, fergit about it, Organizer takes forever then freezes up, can't do anything with timeline, where do they hide transitions?  I think they designed this software for engineers at Pixar.  I usually don't get lost with software, with a manual I have no problem learning the program as I did with Premiere 6.0, but this one , nothing works as it should .  Good luck Adobe.  I've got to find another software package.  Any suggestions?

                                         

                                        Thanx,

                                        Jerry

                                        • 17. Re: Is Premiere Elements 8 working correctly for you?
                                          jeffgedgaud Level 1

                                          I have not reviewed any video editing software recently, I do have Nero 9 Reloaded but it is not as fully featured as PE8. I'm not really sure there is much more.

                                           

                                          Cyberlink's PowerDirector works well for simple and some complex editing but may not go as in depth as you need if you need many of the features in PE8. Corel's editor is another possibility but I have not reviewed that or even used it. It really depends what your wanting in an editor. I would think Adobe would want to fix this soon but I would not depend on anything. It looks to me like they released this too soon without enough testing and repair of bugs.

                                           

                                          Sorry I can't be of more help, I have not really done all that much reviewing of editors.

                                           

                                          Jeff

                                          • 18. Re: Is Premiere Elements 8 working correctly for you?
                                            Missteach Level 1

                                            Hello Folks,

                                             

                                            I  have occasionally browsed here since I couldn't get PE8 to work as advertised.  And, as stated in earlier posts, even though I don't like the idear I've been ripped off for £60, I can live with it.  PE4, PPCS3, PPCS4 all work on my system but not PE8 so all the talk of codecs etc is clutching at red herrings (I love mixing metaphors!!!).

                                             

                                            I have to agree that comments / 'helpful advice' by non-users is at best frustrating and at worst aggravating.  I taught in high school for years.  I wouldn't have been employed for  2 minutes teaching a subject of which I didn't have direct experience.

                                             

                                            For what it's worth, my two points:

                                             

                                            1     PE8 is supposed to be a friendly 'Joe Public' program that is fun to use for amateurs who don't have the time / desire / lnowledge to be digging into why it fails all the time.  That is the intended market.  PP is for more advanced users.  There's no argument there.

                                             

                                            2     For me, none of the above would matter if we didn't know that PPCS5 will be based on PE8 and, therefore, ironically acts as an advertising deterent to PP users from upgrading when the time comes.

                                             

                                            So, unless PE8 can be fixed, I think an awful lot of people would not consider PPCS5.

                                             

                                            Finally, this is just my opinion and not a rant at anyone in particular.

                                             

                                            Good luck to all. Merry Chrsitmas.

                                            • 19. Re: Is Premiere Elements 8 working correctly for you?
                                              the_wine_snob Level 9
                                              2     For me, none of the above would matter if we didn't know that PPCS5 will be based on PE8 and, therefore, ironically acts as an advertising deterent to PP users from upgrading when the time comes.

                                               

                                              I have no idea where you are getting this information, as it is totally wrong. PrPro CS5 is a new program, though heavily reliant on CS4.2, being written expressly for 64-bit only OS architecture, and nothing in it will be based on PrE 8. As a matter of fact, the closest that you could come would be to state that PrE 9 might be based on PrPro CS5, but not the other way around. I highly doubt that any of the "features" in PrE 8, you know, the ones that are causing issues with PrE 8 users, will be incorporated into PrPro CS5. None is a boon to a professional editor, especially one that interfaces with Adobe Bridge for organizational tasks and Adobe Encore for authoring tasks.

                                               

                                              Whoever told you otherwise should be held suspect for future info. They got it all wrong.

                                               

                                              Hunt

                                              • 20. Re: Is Premiere Elements 8 working correctly for you?
                                                jeffgedgaud Level 1

                                                Hunt, you seem to have a very deep knowledge and understanding of what Adobe is doing and will be doing in the future. You are also defending Adobe a lot for having no ties to them other than as a customer. I understand you have a deep knowledge of video editing programs but to know what Adobe will be doing in the future with what is going into programs seems to me to be from someone who is inside the company.

                                                 

                                                While I appreciate your help I do not appreciate your defending Adobe if you do not work for them. This is a user to user forum and if you are a user of Adobe Premiere Elements I do not mind the help, but I again want to clarify that I am asking for help and discussion from users of the program and not just anyone familiar with editing programs in general, or even someone with deep knowledge of the subject.

                                                 

                                                As Wodehouse has said, frustrating and aggravating amount to a lot here as I did say I want input from users so they can tell me what they did in their program to get things fixed. If you don't have the program you cannot tell me what to do specifically because your not sitting in front of a screen with the program running before and after having problems. I want specific step by step things people have wrong and what they did to fix them from users of the program, not others.

                                                 

                                                Thank you very much for your help.

                                                 

                                                Jeff Gedgaud

                                                • 21. Re: Is Premiere Elements 8 working correctly for you?
                                                  the_wine_snob Level 9

                                                  I understand you have a deep knowledge of video editing programs but to know what Adobe will be doing in the future with what is going into programs seems to me to be from someone who is inside the company.

                                                  First, I am not, nor have I ever been an employee of Adobe. I think that I might have a bit of their stock in one of my many mutual funds, but that is as close as it gets. However, I have made a very good living, using their products since the first day that PS hit the PC. I was the third person to have that software. It, and most of the rest of their products have served me well for many decades, and I have owned many of those programs, and still do. Other than a few that could not do what I wanted, I have been very impressed with all of the rest, and still use some that are almost 20 years old. OTOH, I keep very up to date on what Adobe is doing, as best I can. I follow the Adobe blogs, and also many of the fora, and not just for Video editing.

                                                   

                                                  Along with my advertising photography and my commercial video shooting and post-production editing, I also consult with several authors of books on Adobe products. Part of that consulting involves corresponding with a few Adobe employees, though most are not at liberty to divulge much in the way of what a particular program is going to include. Still, when the Adobe marketing department deems something for release, I am usually in the forefront of getting that info. These are not secrets or special leaked details, but are readily available to anyone, who wishes to know them. Especially as I am anticipating both a new workstation and CS4.2, or CS5, I have been following developments very closely. I'd rather make each of my acquisitions pay me dividends, just like those mutual funds.

                                                   

                                                  Yes, I support Adobe products, but from the eye of a user. Those products have given me a very good living for almost 30 years. In that time, I have found those products to be almost 100% trouble free. Now, I do not have computers that are the min. required boxes. All of mine have been specially built for the operations that I perform. Whether it was my first PS workstation, or my latest 3D, video and PS workstation, they all have been the state of the art on the day that I bought, or built them. I also know what to use in each of the Adobe programs, from InDesign, to PrPro. I learn each program through heavy reading and usage. I have to start making money with each, as soon as I can. When I fly, which is very often, I travel with some book on some Adobe product.

                                                   

                                                  No, I am just a satisfied user. Actually, if you thought about it, no Adobe employee could say the things that I do. It would be against company policy. This would be doubly true, as I do not have an Adobe Employee Profile. Were I an Adobe employee, at any level, that would be dishonest, and not something that Adobe would stand for. Just a happy user for almost 30 years, with most of the products that Adobe has sold over those years.Many of those programs, like Streamline, TypeAlign and PageMill, you have likely never heard of.

                                                   

                                                  While I appreciate your help I do not appreciate your defending Adobe if you do not work for them.

                                                   

                                                  Let's get down to it here. I do not care what you appreciate, or do not. That is meaningless to me. Got it? I will defend whomever I wish, and will do so for good reason, and and with conviction.

                                                   

                                                  Now, when someone is spreading misinformation on Adobe products, or any others, I find it necessary to correct this misinformation.

                                                   

                                                  This is a user to user forum and if you are a user of Adobe Premiere Elements I do not mind the help.

                                                   

                                                  I think that I may have pointed out the user-to-user aspect of this forum to you. Maybe Steve Grisetti beat me to it, but I was up at the top on that respect.

                                                   

                                                  As far a helping you, I have given up on that front. I am trying to help a poster, who inadvertently posted to this thread, but even started a new thread for him, and enlisted the help of a person with greater knowledge, than I possess, plus a better analytical eye.

                                                   

                                                  I posted to correct misinformation from a responder. Otherwise, I would not have posted to your thread, as I do not fit the profile for the users, that you are seeking. I wish you luck in gathering those requested responses. I hope that they help you. I am not a user of PrE 8, so cannot contribute directly to your request, but I am certain that others can.

                                                   

                                                  Let's just decide that you do not like me, and that I do not like you. Other than to correct misinformation, I will stay out of your thread and help others, who actually want help. Enough said?

                                                   

                                                  Good luck with your survey of PrE 8. I'll be interested to see what others have to report.

                                                   

                                                  Hunt

                                                  • 22. Re: Is Premiere Elements 8 working correctly for you?
                                                    goldentrails4u Level 1

                                                    Hello Hunt,

                                                    Wow! I'm glad that wasn't me that was supposed to get that verbal whipping.  I think I got this e-mail because I posted on Jeff's post.  I'm not much of a fortum person except the TDI club.  Anyhow, I gave up on PE8, I returned it and got Majix Movie Editor Pro.  I am not a professional video guy just a guy that likes working and creating cool videos.  My kid has a Steel Pan (steel drum) group (unbelievably great sounding music) and I'm putting together demos for him.  I really like Premiere as I have used it a few times as am pleased with the results, I think Adobe is tops in their field, but whether it is my Laptop (dual core 1.73 ghz,2gb of ram, intel mobile chipset on the video, vista home premium, 500 gb external drive/scratch drive)  or maybe it's me, I'm not sure. Anyway, Thanx for your input.

                                                    Jerry   

                                                    • 23. Re: Is Premiere Elements 8 working correctly for you?
                                                      the_wine_snob Level 9

                                                      Jerry,

                                                       

                                                      I am a fan, and a user of, PrPro, and love the program.

                                                       

                                                      As for the Magix NLE, I have that (albeit an earlier version), and use it as a tool. Some of my Magix audio packages also do video, and I got that program to handle the Magix proprietary video from those. It works great, but would not trade in PrPro for it, but that is just me. To date, I have had no issues with Magix MovieEdit Pro (forget the version, and it's in the studio, so I can't access it now). It has done everything that I have asked of it, with zero issues. Now, it's only done light duty, but has done it well, as has CyberLink's PowerDirector. I just am not keen on their various interfaces. Still, each has worked 100% for their roles.

                                                       

                                                      Take care,

                                                       

                                                      Hunt

                                                      • 24. Re: Is Premiere Elements 8 working correctly for you?
                                                        jgaasbeek001 Level 1

                                                        To answer the initial question: NO, PRE 8 is not working at all. So far, there are two reasons why I answer this question in this way:

                                                        1. Media Center Service generates an error every 30 seconds or so: this issue is addressed in another post
                                                        2. PRE 8 appears to be highly instable: opening even newly created project seems to be to much

                                                         

                                                        To be honoust, I think I will put back again PRE 4, which worked fine untill I uninstalled it to finish what I was working on. Any suggestion for other software (not being Pinnacle, because that I trashed that one as audio was always out of sync).

                                                        • 25. Re: Is Premiere Elements 8 working correctly for you?
                                                          Missteach Level 1

                                                          I think that 'know' and 'based' were simply examples of metaphorical language not to be taken literally.  Let's not get involved with semantics.

                                                           

                                                          What was meant is 'Joe Public' will 'know' (perceive) that PPCS5 will be 'based' in some way (large or small) on PE8.  And will, therefore, draw their own conclusions. These might very well be wrong conclusions - we don't know, and neither do you - but sadly will have an impact on their purchasing decison.

                                                           

                                                          By the way, I love Adobe and their products and too make a good living from them.  But can't make anything from a program that won't start!!!  It's not as if only 3 people are experiencing these same problems.

                                                           

                                                          I was thinking of splitting this post into 3 separate ones so my 'posting' count is increased. 

                                                           

                                                          Merry Christmas folks - it's snowing like mad here.  I love working from home watching people struggle to work on the icy roads!!! 

                                                          • 26. Re: Is Premiere Elements 8 working correctly for you?
                                                            jgaasbeek001 Level 1

                                                            To be honoust, I somehow like Adobe software as well. And I felt it as a great improvement after using Pinnacle. But the purchase of PRE 8.0 is still rather disappointing. I have managed to overcome a number of the issues, which meant that I have disabled the media center part of my operating systems, which is not to big a deal as I did not use it very often, but still I think it is not the way it should be: a program that is intended to be widely spread among the public should run on Windows Media Center editions as well as it should run on 'regular' editions. Adobe knows what Microsoft has put in the various version, and should test that its own software does not conflict with commonly used operating systems without putting it on the box or on the web. In my view, that is an E at the best for Adobe.

                                                            Not only did I have to disable the media center options, I also had to update various drivers, uninstall codecs and re-register Windows because of the great number of changes that I had to make to my system. Again, this deserves no more that an E, is, I say it again, software that is intended for a large group of amature users, should fit into you computer and system smooth and easily when being installed.

                                                            I sure hope that Adobe will take better care when issuing the next version, although I still doubt whether I would purchase it. I noticed that after terminating PRE 8.0 it is unable to start up again, unless the system is rebooted. This feels like going back to the old days of Pinnacle version 3 or so: using that also required numerous reboots per session.

                                                            • 27. Re: Is Premiere Elements 8 working correctly for you?
                                                              jeffgedgaud Level 1

                                                              I had a chat with the product manager of Premiere Elements, I think his name is Mike Ninness, and he informed me that my camera is not compatible with Premiere Elements but may be in the future.

                                                               

                                                              The Genius HD520 came out in May 2009 and as such is not supported in Premiere Elemnts and it also has a wrapper or some such that is not quite what Adobe is used to having in their CODECs.

                                                               

                                                              While this is a good explanation of why my particular camera/video file did not work I am still unimpressed with this software as others are also having way too many issues with their setup and cameras.

                                                               

                                                              One I saw had to change the video file extension to get it to work another has to fiddle with programs, remove media center stuff and more. I think like iqaasbeek001 that this program should work on a range of computers and not on a pristine and fully setup computer just for editing. If you have to start with a clean install and install a bunch of CODECs or other stuff to get it to work on a variety of systems I truly think this program was not ready as advertised.

                                                               

                                                              Adobe should have done more with something here and not let its users down by advertising a simple and easy-to-use, their words not mine, program to organize and edit video. They need to do something before users are turned off by this and start to look elsewhere as well as do something for those that purchased the software and are unhappy with their $70-$90 coaster set they got.

                                                               

                                                              Jeff Gedgaud

                                                              • 28. Re: Is Premiere Elements 8 working correctly for you?
                                                                Kwing Flyer

                                                                No, it does not work correctly for me.

                                                                I have used ever version of Premiere Elements sucessfully except V8, it has been a real waste of my time.

                                                                I have a dedicated editing  PC,  Intell i7, Asus P6T mother board, 12 gig of ram, Nvidia 9800GTX gp, dual 1T Western Digital Black drives. I am running Windows 7 64 bit. I have employed all the excellent tweeks and workarounds the users have listed on this site but still experience random crashes or when burning Blu-Ray projects, no error message, it just crashes back to Win7. I have also used Premiere Pro CS4 and in comparison Elements is in the slow lane with four flats when it is  rendering HD. I really relied on PE in the past, PE7 worked great, PE8 seems to have been developed by the sales department and not engineering. HD video is a reality... editing HD in PE8 is not.  

                                                                I have work to do, video to cut and I can't throw anymore time down the PE8 drain. Adobe should be the one troubleshooting PE8 not the customers, they have had more than enough time to develope a patch. It seems the only people that can sucessfully use PE8 are the  "Amazon Vine" authors that Adobe solicited to submit favorable reviews.

                                                                • 29. Re: Is Premiere Elements 8 working correctly for you?
                                                                  GEAtkins Level 1

                                                                  Jeff,

                                                                   

                                                                  I would be curious if you have the same trouble with some mainstream miniDV video from some mainstream camera.

                                                                   

                                                                  Do you have access to such video that you could try it out?

                                                                   

                                                                  Thanks

                                                                   

                                                                  Glenn

                                                                  • 30. Re: Is Premiere Elements 8 working correctly for you?
                                                                    jeffgedgaud Level 1

                                                                    I have three camcorders, Genius HD520, Coby Snapp Cam3000 & Panasonic PV-GS9.

                                                                     

                                                                    Do you know of any websites where I can download a file, I am not adverse to taking the time.

                                                                     

                                                                    Jeff

                                                                    • 31. Re: Is Premiere Elements 8 working correctly for you?
                                                                      Kwing Flyer Level 1

                                                                      I have two Sony SR12(s), Sony Cx7 as well as a Sony PC330,  the AVCHD format is  too much for Premiere Elements 8 to handle when the productions are larger than 5 minutes with numberous fades, desolves, and titles. Standard def, worked great on PE7 but I experienced problems when the videos were in excess of ten minutes.   

                                                                      • 32. Re: Is Premiere Elements 8 working correctly for you?
                                                                        the_wine_snob Level 9

                                                                        2     For me, none of the above would matter if we didn't know that PPCS5 will be based on PE8 and, therefore, ironically acts as an advertising deterent to PP users from upgrading when the time comes.

                                                                         

                                                                        So, unless PE8 can be fixed, I think an awful lot of people would not consider PPCS5.

                                                                         

                                                                        I think that I can allay your fears. Below is a quote from correspondence with one of the senior members of the Premiere Pro development team:

                                                                         

                                                                        Premiere Pro and Premiere Elements are not really related and the two product teams do not converse overly much with each other.  Premiere Pro users should not be worried and you may say as much in this forum.

                                                                         

                                                                        Hope that this helps.

                                                                         

                                                                        Merry Christmas & Happy Holidays to all,

                                                                         

                                                                        Hunt

                                                                        • 33. Re: Is Premiere Elements 8 working correctly for you?
                                                                          Kwing Flyer Level 1

                                                                          Hunt,

                                                                          Thanks for the information about CS5 not being based on PE8, I will most likely be upgrading to CS5 as it will be a true 64 bit program. Premiere Elements is to remain 32 bit from what I have been able to discover, I really wish I had better luck with PE8.

                                                                          • 34. Re: Is Premiere Elements 8 working correctly for you?
                                                                            Missteach Level 1

                                                                            That is heartening to know.  However, I would be surprised if Joe P would have easy access to that information when they are looking to purchase.

                                                                             

                                                                            Maybe Adobe should put a message on the PPCS4/5 part of the site stating PE8 has almost nothing to do with it.  Of course, they shouldn't further comment that this is because of some users' problems.

                                                                             

                                                                            And, of course the same message could be placed on the PE8 product site too.  This would soon negate any understandable perceptions.

                                                                             

                                                                            Merry Xmas one and all - in case I don't get to post again this side of the festive season.

                                                                             

                                                                             

                                                                            • 35. Re: Is Premiere Elements 8 working correctly for you?
                                                                              jgaasbeek001 Level 1

                                                                              Joe,

                                                                               

                                                                              Of course this is good news for those people who can afford PPCS, but for

                                                                              the amatures that thought to have found a good software suit for editing

                                                                              their family and holidy videos and pictures, this does not help a bit.

                                                                              Although I am not saying that EUR 125 ( the amount I paid this weekend) is

                                                                              an outrageous amount, but it is still a lot of money for software that is

                                                                              not working satisfactory from a supplier that most people regard as world

                                                                              market leader. Someone wrote that PRE 8 was developed by marketers rather

                                                                              than by engineers. I sure hope that Adobe re-employs engineers to develop

                                                                              the next version, and do not issue it before all bugs and inconveniences are

                                                                              resolved. Otherwise, the marketers will get an awful lot of work to do to

                                                                              get the stuff sold. Or may be not: most people still regard Adobe as the

                                                                              highest guarantee for quality in the field of multi media software.

                                                                               

                                                                              Hope you all enjoy your holidays, with or without edited home video's

                                                                               

                                                                              Jan Maarten Gaasbeek

                                                                              • 36. Re: Is Premiere Elements 8 working correctly for you?
                                                                                the_wine_snob Level 9
                                                                                Maybe Adobe should put a message on the PPCS4/5 part of the site stating PE8 has almost nothing to do with it.

                                                                                 

                                                                                Actually, I would anticipate that many PrPro users are not even aware of the existence of PrE, unless they have read posts that got into the PrPro forum, when they should have gone to the PrE forum. There purchases are likely predicated on totally different criteria, and for different types of operations. That is just a guess however. I think that Adobe might be safe to just not mention PrE on the PrPro CS5 packaging, but could be wrong.

                                                                                 

                                                                                I've never seen AVID package Liquid, or any of their other NLE's with a disclaimer, "... by the way, this program bears no resemblance to Pinnacle Studio X."

                                                                                 

                                                                                Just some thoughts,

                                                                                 

                                                                                Hunt

                                                                                • 37. Re: Is Premiere Elements 8 working correctly for you?
                                                                                  jeffgedgaud Level 1

                                                                                  That is exactly the problem, regardless of anyones particular problem or system the program does not work as it should and people have wasted a good amount of money for it.

                                                                                   

                                                                                  To say this is any individuals system or camcorder is not going to cut it and I think I have seen enough people with the same types of problems to say the program is at fault. Whether its a lack of proper codecs, proper testing or whatever I think its the Adobe program and not a system problem because too many people are having problems with this yet previous editions and other programs are working fine with the same source files.

                                                                                   

                                                                                  To sell this as an easy-to-use, again not my choice of words, its right on the box, program for editing video is misleading.

                                                                                   

                                                                                  There is nothing in the system requirements about your camcorder may not work, it says the program works with several file formats and lists camcorders they tested it on.

                                                                                   

                                                                                  Adobe needs to make sure the program is functional for a majority of current camcorders, not just a select few high end ones. If they can't they need to specify that in the advertising or system requirements.

                                                                                  • 38. Re: Is Premiere Elements 8 working correctly for you?
                                                                                    Kwing Flyer Level 1

                                                                                    I specifically built my PC to edit AVCHD with Adobe, I purchased the most mainstream components, Intel, Nvidia, Asus, Crutial. My cameras are all Sony, I spared no expense building the system, it runs PPCS4 just fine.  Nvidia has released one new driver update and also a beta update which help with the some of the conflicts with PE8 but do not cure all the problems.If Nvidia has been able to develop updates in the last four months one would expect Adobe could also offer more than it has.  As I said before PE8 is engineered offshore in India and aparently has little in common with it's PPCS4 sibbling even though Adobe's marketing says otherwise, "it is a scaled doen version of the professional-level Premiere Pro". I am not here to  bash Adobe out of spite, all I want is what Adobe's ad copy promises "the best consumer level NLE produced".

                                                                                    The comment about PE8 being developed by the marketing department is in response to all the hype about added features, many of which are just included to impress the first time buyer. Usefull improvements like being able to write a Blu-Ray to the hard drive or optimizing PE8 for Win7 were overlooked in favor of bells and whistles. We could all do something more productive with our time if  only Adobe would make a press release stating that they will be offering a patched version of PE8 and the date it will be available.     

                                                                                    • 39. Re: Is Premiere Elements 8 working correctly for you?
                                                                                      the_wine_snob Level 9

                                                                                      Kwing,

                                                                                       

                                                                                      I agree with most of what you have stated. The development team is in San Jose, but T/S is offshore.

                                                                                       

                                                                                      I also think that some (many?) of those "features" are mostly for show, and do little, if anything, to make the editing experience more enjoyable. They seem to be the root of some of the issues, that are growing more common with PrE 8. Now, sometimes, things just happen. When PrPro CS4 added the stand-alone Adobe Media Encoder (it had been incorporated into the program until then), it was a real boon. One could load it up with Sequences from PrPro and Encode/Export large batches of files, while one still edited in PrPRo. Most users were overjoyed - batch Export, the "holy grail" for PrPro users! It did not take long, before everyone found out that to a simple still Frame Export now took a half-dozen steps, rather than two simple clicks as before. I'm sure that there was plenty of "egg on the faces" of the development team. In creating an oft asked for feature, they had killed something that had worked perfectly until that improvement. With the first, or second update, still Frame Export had been revised, and was almost like it used to be, prior to CS4. One feature killed another, and no one saw that coming.

                                                                                       

                                                                                      I would hope that Adobe is monitoring this forum very closely, though that has not been the norm in the past. I also hope that the development team is working on a free update, that will address the various issues, that do seem numerous. However, these are only "hopes."

                                                                                       

                                                                                      What I would urge all with problems to do would be to sit down, document the exact problem, when/where it's encountered, what the system specs, and source media specs. are, and file a Feature Request/Bug Report. I'd definitely leave the soapbox at home, as the folk, who will read the Bug Report are but technicians, who will try to duplicate the problem in the Adobe Lab. That is why one should be clear on the problem, furnish all necessary info, and explain how best to recreate the issue. Those people are not in T/S, C/S or marketing. While I am "hoping" above, I know that Adobe takes these reports very seriously. One might not get any direct response from the lab techs, but they file daily reports of Bugs. These go directly to the product development teams to act upon. That is what got the Frame Export fixed, and in a hurry. That will prompt Adobe's product managers to authorize the development and release of an update.

                                                                                       

                                                                                      Good luck to all,

                                                                                       

                                                                                      Hunt

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