Jim it has been 6 days! Can you help me now? Have not herd from the Senior Technical Department! Must be a difficult problem, they encounter it every day! Maximum activations! Case # 01813340430, Case # 0202803383, Case # 0202824798! Yesterday I tried again, hoping it was fixed and ERROR #2038 Book name and "No permission to copy document displayed" . After 3 weeks maybe I can get a book or 2 downloaded before Christmas.
I have the same problem. The set up instructions for readers are rubbish, which is the reason why so many people have too many activations. I must say the response from Adobe is not good enough