3 Replies Latest reply on Jan 6, 2010 3:07 AM by macrofireball

    Audio sounds tinny

    johnquad1111

      Using Captivate 4 with standard default settings for everything. Audio sounds sounds fine in preview mode but sounds tinny when published to swf. Installed latest patch to fix audio problem but same problem remains. Are my settings wrong? What should I do?

        • 1. Re: Audio sounds tinny
          macrofireball Level 3

          Hi there,

           

          Try checking to see what the Audio quality is set to in the Project Information section of the Publish dialog box (File > Publish). By default this should be to set to 96 kbps - Near CD Quality, as shown in the screen shot I have included below.

           

          Project Info.png

           

          If this doesn't solve the problem, then I would suggest that you export the audio using the steps I have included below and check to see if the audio still sounds tinny when you play it in an audio player such as Windows Media Player.

           

          Exporting audio

          1. In Edit view choose Audio > Audio Management
          2. Select the entry in the Advanced Audio Management dialog
          3. Press Ctrl + A to select all the other slides
          4. Make sure Include MP3 and WAVE files in export are selected
          5. Click the Export button
          6. In the Browse For Folder dialog select a folder to export the selected audio files to
          7. Click OK.
          8. Click OK again to dismiss the Advanced Audio Management dialog

           

          HTH

           

          Best - Mark

           

          Visit the macrofireball blog
          • 2. Re: Audio sounds tinny
            johnquad1111 Level 1

            Mark,

            Thanks for the help. The default was not 96 kbps and this caused the problem. When I switched it the tinny noise vanished. Thanks again!

            Sincerely,

            John Alli

            Poole & Associates, Inc.

            10820 Guilford Road, Suite 201

            Annapolis Junction, MD 20701

            Phone: (240) 373-3604

            www.pooleinc.com

            • 3. Re: Audio sounds tinny
              macrofireball Level 3

              Hi John,

               

              No problem, glad to hear that you have managed to solve this issue.

               

              Best - Mark

               

              Visit the macrofireball blog