2 Replies Latest reply on Jan 15, 2010 11:45 AM by EllenM1

    Customer's Presenter crashes on publish

    EllenM1 Level 1

      Hi,

       

      I have a client who has been using Presenter 7.0  with Powerpoint 2003 for a while (Windows XP). He recently started having a problem where if he tries to publish anything at all - even a very short powerpoint with NO narration or video, it will start publishing, then the Publish dialog simply disappears, and he's back in Powerpoint.

       

      He has reinstalled presenter, and I also had him install all the updates to 7.0.1, but there was no change after this - it still will not publish anything.

       

      I was wondering if anyone else has successfully solved this type of issue.

       

      Ellen