4 Replies Latest reply: Dec 28, 2009 9:50 AM by John Joslin RSS

    Registration/Deactivate/Updates greyed out

    Soula-55 Community Member

      Hi to all,

       

      As I recently had some hardware problems with my computer, the Registration/Deactivate/Updates commands of my Photoshop CS4 suddenly got greyed out. Also at the same time, the Bridge does not function properly, I cannot create/delete/modify anything via the Bridge, I get the message "cannot access this file. Check security privileges over the network drive" I can though access the files via Photoshop. I checked the permissions in Windows XP, and I do have all the permissions.

       

      To rememdy this problem, I ran the LicenseRecovery and still the problem persisted, so I uninstalled Photoshop and re-installed it again. Now the three commands are sometimes clickable and sometimes they are greyed out. The problem with Bridge continues.

       

      Can you please help me solve this problem. Thanks to all