I feel for you, but really don't know. Sounds like you've done all you can do.
I have it installed on my MacPro desktop running Snow Leopard without a problem, so it shouldn't be the OS.
I had a bad time with Photoshop (before Snow Leopard), but finally did get it resolved with Adobe's help (acents and all).
Snow Leopard has not given me any problems with Adobe software.
Something went wrong and you probably did something out of order on the way and that mess things up even worse. Not at ll your fault just the way it goes it was probably something you did not notice. Or even more probable something is set wrong and you do not know it.
Could be time zone and date and time could be off there could a language setting conflict. And could even be conflict with an application that is installed or with the preferences for another application. Could be of course firewall stuff or other security software like virus protection. Could in rare instance be a font.
That is neither here nor there but this should give you a fresh start and leave the color sync stuff a lone.
Two things you can try first create a new user and log in to that new user and try to install from there. Then try safe boot (restart the computer holding down the shift key as it restarts) then try to install.
Worth a try.
then it hat does not work you should try an archival reinstall of the system.
I did try setting up a new user and logged on from there. That also did not work.
When I ran the adobe support advisor after it failed, it gave me this:
Adobe Photoshop CS4:
1511 Unable to copy file from "/tmp/.tempdirXPwyR6tS/Assets/universal/Electronic/assets/River of Unreality Media/14_3-6_2_Intro_l_4.wav" to "/Applications/Adobe Soundbooth Scores/Electronic/assets/River of Unreality Media/14_3-6_2_Intro_l_4.wav"
1511 Command ARKCopyFileCommand failed.
I am sorry I am so totally confused from the last 2 days and I really am a novice at the tech stuff. I usually have to be told in very clear layman's terms what to do. I get instantly confused when it is written in tech jargon. The solution according to KB403912 says to update user privileges to files. I can't even seem to find the folder they are talking about and am lost on the first sentence. I just got this new computer and am probably way over my head.
I am even afraid to do safe reboot. Thank you for taking the time to answer. Sincerely!
The user privileges referred to are accomplished by using "disk utility".
Look in your "utilities" folder. Open "disk utility", highlight your main drive and click on "repair permissions".
This is a common practice and will not hurt anything and, with a little luck, it may help.
I also received an email from someone else, which I'm sure was meant for you.
I'm forwarding it to you in case you did not get it.
Opps, I see it emails when posted and vise virsa.
All I can say is THANK YOU! I did the repair permissions, then I went to my original download and started over. Downloaded the original that I ordered and set up again! AMEN! I am so happy... THANK YOU! The funny thing is, couldn't they have told me this before??? Was it really something so simple? I am totally frustrated with their support or LACK of...
Another question if I may... The last guy kept told me to pull PROFILES and AUDIO and put them on my desktop.... and my old ILL CS is in the trash...
Can I get rid of these?
Thank you so much for all who tried to help me.
Glad it worked. Many times it's something simple. Believe me, I know the frustration.
If you did a complete re-install I suspect those file were replaced and you can just trash the old ones.
Many times support is so dependent on who you happen to get on the phone.
I had several go arounds with a Photoshop install.
Many times some of these forums are a very good resource when everything else fails.
The Apple forums are usually quite good on Apple related questions also.