I have spent an hour on the phone with Sony only to be told that it is the Adobe Digital editions which is messing me up. I have a sony reader, and 2 computers. I deactivated one computer and tried to install the program on my new computer only to be told that I had used up my 'activations'. I thought that I could use 6 computers and 6 devices. They said that they would contact Adobe but I have my doubts. I need some suggestions for getting this resolved so I can use my new Christmas toy.