18 Replies Latest reply: Dec 18, 2010 4:17 AM by P Spier RSS

    "missing or invalid personalization information missing resource library" On CS2

    user7777 Community Member

      Problem:

      I just installed CS2 on my Gateway Desktop the other day. I was unable to use CS2 because I maxed out my serial code on another laptop for work. I went a head and deactviated the serial for CS2 and uninstalled it on the laptop. So I could use the CS2 on my Gateway Desktop and transfer the serial code.

       

      I go to my Desktop and the CS2 still won't load right.  Okay, so I try to uninstall the CS2.  But there's no uninstall file and it's not showing up in the uninstall manager in Windows 7. So go a head and delete the majority of the CS2 in my program files and then try reinstall a fresh copy of CS2.  I get an error "missing or invalid personalization information missing resource library."

       

      How can I get around that new error? So I can reinstall a working copy of CS2 on my desktop. It's a bit frustrating.  Anybody experience the same problem?   Any insight would be great.  Thanks

       

      -Brian L

       

       

      System using:

      Gateway Desktop DX4822 Windows 7 Home

      Intel 2 quad CPU Q8400 @2.66