The specs they list is way off.
Also not all video is equal.
Some are much harder to edit than others.
Use this free tool to tell us what type of video you are trying to edit.
Allot of people here use it.
Then post a screen capture of what it says.
Playing video is not like editing video.
Im not sure on this since its a trial.
But try updating it.
were now on version 4.2.1
just hit: help-update
see if that fixes anything.
The issue has been fixed. It was because i wasn't using a correct preset
Good to know.
Did you try to update ?
yep, but as i have a slow internet connection it is going to take a 4hrs to download.