3 Replies Latest reply on Jul 10, 2010 4:04 AM by lizbethkirk

    "Please contact your administrator" - I AM the Administrator! (Adobe AIR)


      I'm having endless frustrations with trying to install Adobe AIR on my Macbook. I'm running OS X 10.6 Snow Leopard.


      After launching the Adobe AIR installer file, it takes a while before a window appears citing an error (see attached screenshot).


      The problem is that there is only ONE account on my Macbook and it IS set as the admin account. I have double checked and triple checked that the account has admin priviliges.


      Since the last few days have fallen over the holidays and it's the weekend now, I've been unable to reach Adobe technical support by phone. Please help in solving this. Screen shot 2010-01-03 at 10.35.11 PM.png