Just purchased Premiere CS4. When I import video (avi or mpeg), what appears in the preview monitor or the timeline monitor is greatly distorted. Audio is great, it's just the video that I'm having trouble with. Running it on XP with 3.4 GB of memory. Any advise would be greatly appreciated.
So would some information. AVI and MPEG mean nothing, they are just containers that can hold anything from scrap metal, toxic chemicals, food, clothing, electronics, spare car parts, tapestry or God knows what. Unfortunately PR can only handle certain contents, so you need to know what codec is used.
Look here and answer at least the 16 questions at the end of the Wiki article: Some suggestions
AVI & MPEG are but "wrappers." One needs to look inside of those wrappers. This ARTICLE will give you some background and also tell you how to "peek" inside for the full details. Please post those, and we can likely help you.
Good luck, and welcome to the forum,