10 Replies Latest reply: Jan 7, 2010 4:46 PM by Pwscott RSS

    Unable to render video in PSCS4 - Error Messages

    Pwscott

      (Reposted here from CS Forum on a suggestion)

       

       

      I am unable to render video it seems. Despite having the latest QuickTime Pro in stalled and all updates to Vista 32 bit and to CS4 Design Premium, I get the following error message:

       

      "The procedure entry point CFCreateApplicationRepositoryPath could not be located in the data link library CoreFoundation.dll"

       

      This happens when, for example, I load 100 medium resolution JPEGs as an image sequence and choose File >Export > Render Video.

       

      If I OK through the error a couple of times I get a screen with output options, but usually some are greyed out. When I CAN put in QuickTime settings and choose export I get the following error:

       

      "Could not complete the Render Video Command because of a program error."


      When I have opened a support case it has regularly been closed after being told to get QuickTime 7.2 or higher.  GGGrrrr. I have QT 7.6.5 Pro installed.

       

      Any help much appreciated....I do have Premiere Elements 7 installed as well FYI.

      Also I have installed the latest Nvidia Driver each time I have tried working with video, had no improvement.

       

      -----------------------------

      NOTE related thread here that I opened previously on APE7. Am deleting the NVIDIA stuff again and rebooting to test if those Nvidia apps are cause.

      http://forums.adobe.com/thread/516453?tstart=0

       

      UPDATED- removing the NVIDIA apps had no effect- same exact errors on trying to File > Export > Render Video

      -----------------------------

       

      Thanks!  System Info below:

       

       

      Adobe Photoshop Version: 11.0.1 (11.0.1x20090218 [20090218.r.523 2009/02/18:02:00:00 cutoff; r branch])
      Operating System: Windows Vista 32-bit
      Version: 6.0 Service Pack 2
      System architecture: Intel CPU Family:6, Model:15, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2
      Physical processor count: 4
      Processor speed: 2400 MHz
      Video Card Vendor: NVIDIA Corporation
      Video Card Renderer: GeForce 9500 GT/PCI/SSE2
      OpenGL Drawing: Enabled.
      Video Card: NVIDIA GeForce 9500 GT
      Video Mode: 1920 x 1080 x 4294967296 colors
      Video Card Driver: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
      Driver Version: 8.17.11.9562
      Built-in memory: 3070 MB
      Free memory: 1180 MB
      Memory available to Photoshop: 1632 MB
      Memory used by Photoshop: 80 %
      Image cache levels: 4
      Serial number: removed
      Application folder: C:\Program Files\Adobe\Adobe Photoshop CS4\
      Temporary file path: C:\Users\Phil\AppData\Local\Temp\
      Photoshop scratch has async I/O enabled
      Scratch volume(s):
        C:\, 289.2G, 122.5G free
        E:\, 298.1G, 50.0G free
      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-ins\
      Additional Plug-ins folder: not set

       

      Installed components:
         ACE.dll   ACE 2008/08/27-18:10:41   53.355610   53.355610
         AdobeLinguistic.dll   Adobe Linguisitc Library   4.0.0  
         AdobeLM.dll   AdobeLM   3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
         AdobeLM_libFNP.dll   FLEXnet Publisher (32 bit)   11.5.0.1 build 57427  
         AdobeOwl.dll   Adobe Owl 2008/08/14-18:38:42   2.0.70   53.354161
         AdobeOwlCanvas.dll   Adobe Owl Canvas   2.0.70   53.354161
         AdobePDFL.dll   PDFL 2008/08/20-20:15:08   53.204060   53.204060
         AdobeUpdater.dll   Adobe Updater Library   6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20)   52.338651
         AdobeXMP.dll   Adobe XMP Core   4.2.2   53.352624
         AdobeXMPFiles.dll   Adobe XMP Files   4.2.2   53.352624
         AdobeXMPScript.dll   Adobe XMP Script   4.2.2   53.352624
         adobe_caps.dll   Adobe CAPS   2,0,99,0   2.135373
         adobe_epic.dll   Adobe EPIC   3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
         adobe_eula.dll   Adobe EPIC EULA   3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
         AFlamingo.dll   AFlamingo 2008/07/09-11:28:44   53.350580   53.350580
         AGM.dll   AGM 2008/08/27-18:10:41   53.355610   53.355610
         ahclient.dll    AdobeHelp Dynamic Link Library   1, 3, 12, 0  
         aif_core.dll   AIF   1.0   53.352475
         aif_ogl.dll   AIF   1.0   53.352475
         amtlib.dll   AMTLib   2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
         amtservices.dll   AMTServices   2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
         ARE.dll   ARE 2008/08/27-18:10:41   53.355610   53.355610
         asneu.dll    AsnEndUser Dynamic Link Library   1, 6, 0, 8  
         authplay.dll        
         AXE8SharedExpat.dll   AXE8SharedExpat 2008/06/11-20:19:53   NFR 53.348206   53.348206
         AXEDOMCore.dll   AXEDOMCore 2008/06/11-20:19:53   53.348206   53.348206
         Bib.dll   BIB 2008/08/27-18:10:41   53.355610   53.355610
         BIBUtils.dll   BIBUtils 2008/08/27-18:10:41   53.355610   53.355610
         cg.dll   NVIDIA Cg Runtime   2.0.0015  
         cgGL.dll   NVIDIA Cg Runtime   2.0.0015  
         CoolType.dll   CoolType 2009/01/16-10:41:46   53.372607   53.372607
         data_flow.dll   AIF   1.0   53.352475
         ExtendScript.dll   ExtendScript 2008/07/17-13:28:24   53.351316   53.351316
         FileInfo.dll   Adobe XMP FileInfo   4.2.2   53.352624
         FNP_Act_Installer.dll   FLEXnet Publisher (32 bit)   11.6.0.1 build 60959  
         icucnv36.dll   International Components for Unicode 2008/03/20-16:33:10    Build gtlib_1.1 CL#7223  
         icudt36.dll   International Components for Unicode 2008/03/20-16:33:10    Build gtlib_1.1 CL#7223  
         icudt42.dll   International Components for Unicode   4, 2, 0, 0  
         icuin42.dll   International Components for Unicode   4, 2, 0, 0  
         icuuc42.dll   International Components for Unicode   4, 2, 0, 0  
         image_flow.dll   AIF   1.0   53.352475
         image_runtime.dll   AIF   1.0   53.352475
         JP2KLib.dll   JP2KLib 2008/06/11-20:19:53   53.100857   53.100857
         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
         libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
         MPS.dll   MPS 2008/07/07-10:33:04   53.350311   53.350311
         msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  
         msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  
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         onOneToolbox2.dll   onOne Toolbox2 Dynamic Link Library   2.2.0  
         onOneWelcomeDialog.dll   Essentials   1.0.0.1  
         OnOneWidgets.dll    OnOneWidgets dll   2.5  
         pdfsettings.dll   Adobe PDFSettings   1.04  
         Photoshop.dll   Adobe Photoshop CS4   CS4  
         Plugin.dll   Adobe Photoshop CS4   CS4  
         PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   1.0.0.73  
         PSArt.dll   Adobe Photoshop CS4   CS4  
         PSViews.dll   Adobe Photoshop CS4   CS4  
         registration.dll   Registration   2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
         SCCore.dll   ScCore 2008/07/17-13:28:24   53.351316   53.351316
         shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  
         WRServices.dll   WRServices Friday May 30 2008 7:18:42   Build 0.7713   0.7713

       

      Installed plug-ins:
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         ADM 3.11x01
         Accented Edges 11.0
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         BackgroundFilter NO VERSION
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         Chrome 11.0
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         Clouds 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Collada 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Color Efex Pro 3.0 Complete 3.0.0.4175M
         Color Halftone 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Colored Pencil 11.0
         CompuServe GIF 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Conté Crayon 11.0
         Craquelure 11.0
         Crop and Straighten Photos 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Crop and Straighten Photos Filter 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Crosshatch 11.0
         Crystallize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Cutout 11.0
         Dark Strokes 11.0
         De-Interlace 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Dfine 2.0 NO VERSION
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         Difference Clouds 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Diffuse Glow 11.0
         Displace 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Display NO VERSION
         Dry Brush 11.0
         Embed Watermark 3.0
         Entropy 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Extrude 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         FXG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
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         Filmstrip 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
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         FineStructuresFilter NO VERSION
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         Fisheye-Hemi 2 (Full Frame) v1.1.4 1.1.4
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         Genuine Fractals 6.0 Professional Edition Batch 6.0.4 (Suite 5)
         Genuine Fractals 6.0 Professional Edition Express 6.0.4 (Suite 5)
         Genuine Fractals 6.0 Professional Edition Filter 6.0.4 (Suite 5)
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         Glowing Edges 11.0
         Google Earth 4 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Grain 11.0
         Graphic Pen 11.0
         HDRMergeUI 11.0
         Halftone NO VERSION
         Halftone Pattern 11.0
         HotPixelsFilter NO VERSION
         IFF Format 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Ink Outlines 11.0
         Inkjet NO VERSION
         Inkjet: Canon NO VERSION
         Inkjet: Epson NO VERSION
         Inkjet: HP NO VERSION
         Inkjet: Lexmark NO VERSION
         Kurtosis 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Lab Photographic NO VERSION
         Lens Blur 11.0
         Lens Correction 11.0
         Lens Flare 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Lighting Effects 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Liquify 11.0
         MMXCore Routines 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Mask Pro 4.1 4.1.6 (Suite 5)
         Mask Pro 4.1 Select 4.1.6 (Suite 5)
         Mask Pro 4.1: Make Work Path 4.1.6 (Suite 5)
         Matlab Operation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Maximum 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Mean 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Measurement Core 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Median 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Mezzotint 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Minimum 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
         Mosaic Tiles 11.0
         Multiprocessor Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
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      Flash:
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         EMailer
         onOne
         onOne
         Treasure Trove
         Watermark
         Connections
         Kuler
      Installed TWAIN devices:
         WIA-Compact Flash  
         SilverFast Epson-SE (32 Bit)
         EPSON TWAIN 5

        • 1. Re: Unable to render video in PSCS4 - Error Messages
          Chris Cox Adobe Employee

          "The procedure entry point CFCreateApplicationRepositoryPath could not be located in the data link library CoreFoundation.dll"

          Hmm, that's a MacOS kind of error message.  It has nothing to do with Photoshop, and a lot to do with some code from Apple.

           

          My guess is that you have a corrupt install of QuickTime on your system.

          • 2. Re: Unable to render video in PSCS4 - Error Messages
            Mylenium MVP

            Was your QT properly installed with correct privileges? As Mr. Cox said, it seems there is an issue with your QT install. also, in the QT system control panle, enable the Allow Encoding using Legacy CoDecs option. this often fixes the weirdest issues (as it also catches a number of other legacy calls to QT components)...

             

            Mylenium

            • 3. Re: Unable to render video in PSCS4 - Error Messages
              Pwscott Community Member

              Thanks guys- the QT install SEEMS fine....? I will try allowing legacy CODECs and if that doesnt ehlp I will totally uninstall QT Pro, clean the registry, reboot and install QT from the top. Will let you know how I get on with this.

               

              Phil

              • 4. Re: Unable to render video in PSCS4 - Error Messages
                dec9 Community Member

                Next time be very careful to not post your serial number.

                • 5. Re: Unable to render video in PSCS4 - Error Messages
                  Pwscott Community Member

                  I have enabled using legacy CODECs and restarted, same error message.

                   

                  I have completely uninstalled QuickTime(Pro), run CCleaner to clear files and the registry...I have then rebooted, reinstalled Quicktime(Pro) 7.6.5, rebooted. I get the very same error message at that time.

                   

                  Any further suggestions appreciated.

                  • 6. Re: Unable to render video in PSCS4 - Error Messages
                    dec9 Community Member

                    All the google searches point directly at Apple like Chris pointed out. I noticed that there were a lot of Apple product hits but the most standing out was itunes. Did you happen to install itunes software (or some other Apple product) and maybe itunes over-wrote the .DLL? Other then that thought I don't have any other input.

                    • 7. Re: Unable to render video in PSCS4 - Error Messages
                      ssprengel MVP

                      I agree this is an issue with an Apple DLL.  The error you're getting suggests that the wrong version of the DLL is being used.  It means that the thing that is rendering the video is expecting the CoreFoundation DLL to have a particular function called CFCreateRepositoryPath but it's not there. 

                       

                      What could be happening is that there are multiple instances of this DLL on the computer and the PATH is leading to the wrong one.

                       

                      You might search your entire hard-drive and find where the CoreFoundation DLL exists and what version each is.  If there is only one version, then perhaps your version of QuickTime is actually too new.  Photoshop 11.0.1 came out a long time ago, and the version of QuickTime referred to in the support-ticket-closure response is also pretty old, so maybe the newest QuickTime is using a newer version of the DLL that Photoshop knows how to deal with.

                       

                      Searching my system for CoreFoundation. there is one smaller version of the DLL in Apple Application Support dated in November and then several larger ones in directories dealing with mobile phones like the iPhone, which I don't have one of, dated a few months earlier.

                       

                      I'm guessing the iPhone stuff came with iTunes, which I do have installed, though I don't really use it.

                      • 8. Re: Unable to render video in PSCS4 - Error Messages
                        Pwscott Community Member

                        Thanks for the thoughtful and insightful replies, I appreciate it. I'm just not quite sure what to do next. I am thinking I will uninstal

                        l iTunes and Quicktime Pro and then install just an older release of QT?? Or do I

                        re-install the current version? I would prefer that for sure. I have to think that if the latest QuickTime and the latest Photoshop CS4 Extended were not

                        compatible [on Windows Vista 32 bit] that someone here would know that??

                        • 9. Re: Unable to render video in PSCS4 - Error Messages
                          dec9 Community Member

                          The general consensus is the itunes replaced the quicktime DLL thus borking everything up. Maybe a itunes forum or quicktime forum could help you decide how to proceed.

                          • 10. Re: Unable to render video in PSCS4 - Error Messages
                            Pwscott Community Member

                            I have posted this thread and a query over in Apple's QT for Windows forum. If I get resoultion I'll update this thread. Thanks.