9 Replies Latest reply on Jan 9, 2010 5:51 AM by kd58

    Captivate 4 and Windows 7 doesn't hear microphone and will not record


      captivate_sound_problem.gifI have windows 7 as my operating system.  I downloaded the trial version of captivate 4 while I'm waiting for my recently purchased copy to come in the mail.


      I can record on my computer via its own sound recording utility under accessories.  So that is up and running.  I right-clicked on Captivate when opening to open as administrator, besides I have admin rights anyway.


      But Captivate doesn't hear the microphone.  My microphone is one that plugs in to the microphone port on my computer.


      When I speak into the microphone, the red "Checking input Level" does nothing, and no sound is recorded.