We are a print shop making files for printing as follows:
1. create file in Illustrator CS3
2. embed artwork and outline type
3. save as PDF/X-1a:2001
4. open resulting PDF in CorelDraw X3
5. check separations, etc.
6. print to plates or email files to off-site printers
As far as I know, this works perfectly well BUT when I upgraded to Illustrator CS4 and tried to open the PDF in CorelDraw, I got a "File is corrupted" message.Should we use a different PDF preset? In the AI CS4 Help section "Adobe PDF presets" there is a note saying: "The PDF/X1-a:2003 and PDF/X-3 (2003) presets are placed on your computer during installation but are not available until you move them from the Extras folder to the Settings folder." Where are these folders? I can't find them in the program files.
I would appreciate any suggestions.
Try this path: Startup Disk (your working system) - Library - Application Support - Adobe - Adobe PDF. Inside this folder you will find an folder »Extras« and also »Settings«. Maybe if you copy the jobotions into the other folder it will work. Good luck!