12 Replies Latest reply on Apr 25, 2010 10:57 PM by Mylenium

    After Effects was unable to install additional file formats and effects

    Bruce BFD Level 1

      ... Please reinstall from the original installer with a serial number."

       

      The title and first line of this post are the error I receive when I open After Effects CS3. All of the CC effects are missing, as well as content for Encore, which is also part of Master Collection (the suite I have), so it must be an Master Collection error. Does anyone know where I can get the addtional content and the installer?