23 Replies Latest reply on Jan 14, 2010 7:35 PM by austcoll

    Importing 5D Mark II files to CS4 and Windows7

    austcoll

      I tried to import 5D MII native files directly to Adobe Premiere CS4.2.1, Media Encoder CS4 or After Effects CS4 in two different computers and this is what happened;

       

      First compuer Premiere Pro CS4 version 4.2.1 with Windows 7 operating system;

      Result; Error message - file is not supported

       

      Second compuer Premiere Pro CS4 version 4.0 with Windows XP Pro operating system;

      Result; No error message - filewas imported but playing back very slowly.

       

      So is this a Adobe CS4 problem or Windows 7?

       

      Regards

      Mitchell

        • 1. Re: Importing 5D Mark II files to CS4 and Windows7
          austcoll Level 1

          By trhe way I am using the latest version of

          Adobe Creative Suite 4 Production Premium.

          • 2. Re: Importing 5D Mark II files to CS4 and Windows7
            Level 4

            Hi !

             

            I looked at that camera last summer at a photo shop near where I live.  It was really nice !  I also got to see some images it took (the salesman at the camera shop uses that camera and he had samples of his work on a computer...)  Boy, they were beautiful !  amazing...

             

            I foget what type of files it had...wasn't it RAW ?  What kind of file are you trying to get into Premiere ?  Still images ?

             

            I think that camera takes up to 4 gig of HD video too, doesn't it ?  I didn't see samples of any video at the photo store.

             

            What kind of files are you trying to import to Premiere ?

             

            Rod

            • 3. Re: Importing 5D Mark II files to CS4 and Windows7
              shooternz Level 6

              I can work with these files effortlessly in an XP system. Maybe let us know your

              system specs.

              • 4. Re: Importing 5D Mark II files to CS4 and Windows7
                austcoll@nectar.com.au Level 1

                Hi,

                 

                They are MOV video files;

                Here is my system;

                Intel Core i7 CPU 920 @ 2.67GHz 2.79GHz, 12 Gig ram
                Operating System: Windows 7
                Video display card / driver version: NVIDIA GeForce 9800 GT

                • 5. Re: Importing 5D Mark II files to CS4 and Windows7
                  Level 4

                  Hi,

                   

                  I'm sorry you're having trouble.  Did you not have a thread ( conversation ) about this same problem dating back to Dec. ??  You had a lot of really good people make suggestions and give advice and I'm wondering if you tried any of the things suggested by them..????

                   

                  This is you and the same problem isn't it ????

                   

                  Dec 27, 2009 2:28 AM

                   

                  Importing 5D files to Premiere Pro 4.2.1

                   


                  Hi,

                   

                  I have converted 5D MOV files to AVI files using a trail version of ProspectHD 4.13 but as soon as I import the AVI files to Premiere it crashes Premier, it gives me the following message;

                   

                  "Premiere Pro has encountered an error"
                  "[..\..\Src\Timecode.ccp-995]"

                   

                  My project is in Pal Mode
                  and I used the default setting in ProspectHD with Frame Rate Change of 29.97 to 25.0

                   

                  Any idea what I am doing wrong please?

                   

                  Cheers
                  Mitchell


                  ---------===========

                  Have you made any headway at all since then ???

                  Rod



                  • 6. Re: Importing 5D Mark II files to CS4 and Windows7
                    Level 4

                    Hi, Me again,

                     

                    I did a little research for you on the internet, and got some pretty cool information....

                     

                    The advice and suggestions in your other thread were all good too...and I don't know what you've tried of what they suggested....but here is some other stuff I found on the internet about your camera and the MOV files, and using Premiere.

                     

                    I would guess your problem is not a windows 7 issue...but something about how you are going about solving the problem in a systematic way...

                     

                    I wish you luck..the camera seems to be really nice...  would be nice to get the stuff into the computer to work with it...

                     

                    hope this helps..

                     

                     

                    ------------------------

                     

                     

                    canon 5d mark II

                     

                     

                     


                    Movie clips can be up to 4 GB in size, approximately 12 minutes of 16:9 HD (1920x1080) or 24 minutes of 4:3 SD (640x480) footage (depending on scene complexity). These limits stem from the 4 GB maximum file size supported by the FAT32 filesystem format used on Compact Flash cards. The camera also imposes a hard maximum clip length of 29 minutes 59 seconds if the 4 GB limit has not already been reached.[12] Video clips are recorded as Quicktime MOV files with H.264/MPEG-4 compressed video and uncompressed PCM audio at 44.1 kHz. HD and SD bitrates are approximately 38 and 17 mbps respectively.[13] Although the internal microphone is mono, stereo audio is supported through the audio input jack. When recording for long periods, especially in warmer climates, increased video noise may occur due to CMOS overheating.[14]

                     

                     

                     


                    Article on how to edit in Premiere

                     

                    http://www.dvinfo.net/forum/canon-eos-5d-mk-ii-hd/144428-premiere-pro-cs4-solution.html#po st1016927

                     

                     

                     


                    The post that referred to the article above:

                     

                    Originally Posted by Brad Pritchett  View Post
                    Hi
                    When I queue up my MOVs in Adobe Media Encoder, I select Microsoft AVI as the preset and then the Cineform codec.
                    What is the reason you are using AME instead of the Cineform conversion tool supplied?

                     

                    I find using Adobe Media Encoder for decoding native 5DM2 .mov files introduces a gamma shift (like Quicktime), the RGB parade looks horrible with lines of missing color, and it uses the wrong colorspace (601 instead of 709).

                     

                    Quote:
                    Originally Posted by Brad Pritchett View Post
                    The first thing I notice is AME wants to reduce my output resolution to 720P while my source file is 1080P. What are the proper AME settings I should use to get the best output (preserving the most resolution & image data)?
                    If you are set on using AME, don't worry about the 'default' settings it chooses, they are not based on analysis of the input file but are based on what it thinks you are most likely wanting to convert to. For a reproduction that is as faithful as possible, use:

                     

                    Width: 1920
                    Height: 1080
                    Frame Rate: 30
                    Field Type: Progressive
                    Aspect: Square Pixels (1.0)

                     

                    You might want to check this post.
                    __________________
                    Thane Brooker
                    8Networks - IT Specialists
                    Thane Brooker is offline       Reply With Quote

                     


                    ----------------

                     

                    more advice:

                     

                    Brad, You should just start Premiere Pro and then create a custom preset for the camera specs that Thane has shown you...

                     

                    Width: 1920
                    Height: 1080
                    Frame Rate: 30
                    Field Type: Progressive
                    Aspect: Square Pixels (1.0)

                     


                    Then save the preset... mine is called 5DMKII ...

                     

                    Then everytime you open Premiere you can just choose the correct preset for your 5D footage...

                     

                    if you don't know how to create the custom preset then you might want to look it up in the help files....

                     

                    In the more expensive Cineform products they supply many many different presets...
                    but with neo scene you'll need to create your own...

                     

                    the only time I use AME is during the output phase of the workflow....

                    • 7. Re: Importing 5D Mark II files to CS4 and Windows7
                      austcoll@nectar.com.au Level 1

                      Hi,

                       

                      Thank you for the reply, yes I have tried every thing I have been told and none of them is working.

                       

                      Regards

                      Mitchell

                      • 8. Re: Importing 5D Mark II files to CS4 and Windows7
                        austcoll@nectar.com.au Level 1

                        In My brand new system with Windows7 I can not even import any of the 5D files to Premiere Pro CS4, Encoder 4 or After Effect 4!!

                        • 9. Re: Importing 5D Mark II files to CS4 and Windows7
                          Jeff Bellune Adobe Community Professional

                          Mitchell,

                           

                          Don't start a second thread about the same issue.  It's confusing and against forum rules.

                           

                          -Jeff

                          • 10. Re: Importing 5D Mark II files to CS4 and Windows7
                            Level 4

                            Hi,

                             

                            That must be very frustrating. Sorry you're having trouble.  One of the guys here said they are using windows XP and using your files in his system. When you go back to your original thread why not ask him if he can help you and give him whatever specs and info he needs to help??

                             

                            Good luck,

                             

                            Rod

                            • 11. Re: Importing 5D Mark II files to CS4 and Windows7
                              Jeff Bellune Adobe Community Professional

                              The original thread is locked, and will stay that way.  This situation is a great example of why double-posting is a bad idea.

                               

                              -Jeff

                              • 12. Re: Importing 5D Mark II files to CS4 and Windows7
                                austcoll Level 1

                                Well, this is slightly different issue, files are importing in a different system but not in another one and the other thread was about Cineform and this is not, that is why I used a new thread. However I am sorry for confusing every one.

                                 

                                Cheers

                                Mitchell

                                • 13. Re: Importing 5D Mark II files to CS4 and Windows7
                                  Martin HJA

                                  Hi,

                                  last month after upgrading to a SDD harddisk and a newly installation of Win7 I had the same problems and erros es you with my Canon 5D film files. I got it solved, but I was wondering why it didn't work anymore. I'm working with my 5D Videofootage since last summer on numerous films without any problems, NATIVELY.

                                   

                                  But after the upgrade of the SDD system drive and Win7 I couldn't import them anymore.

                                   

                                  Solution 1

                                  Just install the latest version of QuikTime, and your mov files will be readible to premiere and the whole CS4 suite again. If that doesn't work, you have to install the utilities from the Canon CD that came with the 5D mrk2. There is a little decoder that gets installed with it. I'don't know that piece of software exactly you have to install from canon (I think it comes with the EOS Utility or the ZoomBrowser). You can double check if it is installed, by going to the installed programs under windows. You'll see something like "Canon MOV Decoder".

                                   

                                  After installing that, I could import, but the files played horrible (like everybody is compling). But I remembered that before the upgrade everything was playing smoothly NATEVELY.

                                   

                                  Solution 2

                                  I remembered that I had bought the GPU Decoder software from DIVIDEFRAME. So I installed it again. And everything runs smoothly with my NATIVE files from the 5D again. NO converting, what so ever, and just a 99€ investment. The only thing that bugs me is, that their support forum is down for almost 3 months now.

                                   

                                  I hope that helps,

                                  Martin

                                  • 14. Re: Importing 5D Mark II files to CS4 and Windows7
                                    austcoll Level 1

                                    Thank you for your help and info, I will try it tonight and will let you know what hppened.

                                     

                                    Cheers

                                    Mitchell

                                    • 15. Re: Importing 5D Mark II files to CS4 and Windows7
                                      the_wine_snob Level 9

                                      Mitchell,

                                       

                                      I think that some of the earlier discussions have been linked already, but there are several on both the Canon 5D and 7D .MOV files. I'd do a Search for "Canon 5D" on this forum. You should get a dozen hits. Look over all that are new to you, and especially pay attention to replies from Jeff Bellune and also PaulineDC. PaulineDC also commented on several Canon 7D threads (same files, different cameras). Also, in some of the later ones, I did furnish links to all earlier discussions, that I could locate. Once you find one of those, you will have a bunch of links available to you.

                                       

                                      One thing that I took from some of these is that a few users had issues with their particular H.264 CODEC's. Some found that Apple's version did not work well, and they had success with either the MainConcept H.264, or the Lead H.264 CODEC's in lieu of Apple's version. Might be worth the searching and reading.

                                       

                                      Good luck,

                                       

                                      Hunt

                                      • 16. Re: Importing 5D Mark II files to CS4 and Windows7
                                        austcoll Level 1

                                        Thank you guys for help, I checked my computer and as it is brand new I noticed that it didn't have Quicktime on it so I just installed Quicktime, now I can import Native 5D Mark II files to Premiere but still have problem with Cineform converted AVI files. They crash Premiere as soon as they are imported, I can not even import them to Aftereffect or Media Encoder.

                                         

                                        Cheers

                                        Mitchell

                                        • 17. Re: Importing 5D Mark II files to CS4 and Windows7
                                          Martin HJA Level 1

                                          Hi,

                                          you are welcome, glad my QuikTime suggestion helped. For cineform, I opted rather for the Divideframe software. I know you can't go back to cineform and ask your money back. But with Divideframe, there is also no re-rendering of files into the cineform codec. They play REALLY natively, like a miracle ;-)

                                          Can't help you with cineform, since I don't use it. Hope you'll figure out that one, too.

                                          Martin

                                          • 18. Re: Importing 5D Mark II files to CS4 and Windows7
                                            the_wine_snob Level 9

                                            Mitchell,

                                             

                                            I have zero experience with the Cineform conversion, and cannot help there.

                                             

                                            Glad that QT worked for part of your problem. Maybe mention is made of Cineform in some of those other Canon 5D/7D threads. I just do not recall.

                                             

                                            Good luck,

                                             

                                            Hunt

                                            • 19. Re: Importing 5D Mark II files to CS4 and Windows7
                                              austcoll Level 1

                                              Do you know if I can run the system with onboard sound card or I need a proper sound card, could the Gigabyte onboard card cause the problem?

                                               

                                              It is Gigabyte EX58-UD5 motherboard

                                               

                                              Cheers

                                              Mitchell

                                              • 20. Re: Importing 5D Mark II files to CS4 and Windows7
                                                Harm Millaard Level 7

                                                On-board sound is OK. No need to get another sound card.

                                                • 21. Re: Importing 5D Mark II files to CS4 and Windows7
                                                  the_wine_snob Level 9

                                                  Mitchell,

                                                   

                                                  I agree with Harm. Just be sure to get the very latest driver for your audio chip. Many OS updates and hot-fixes, can render the driver inoperable in PrPro. Adobe NLE programs interface much more closely with both audio and video drivers, than many playback programs, like WMP. This confuses many, because other programs will not show a problem with audio, or video, but the NLE will. It is usually just a matter of getting the latest driver, so long as the audio and video output settings are correct.

                                                   

                                                  If the latest driver does NOT help, then try the free ASIO4ALL driver, and map it as the output device in the NLE. It has helped many get proper audio, whether from an integrated chip, or esoteric studio-level gear. I highly recommend it. Just remember to map it as the ASIO device everywhere.

                                                   

                                                  Good luck,

                                                   

                                                  Hunt

                                                  • 22. Re: Importing 5D Mark II files to CS4 and Windows7
                                                    the_wine_snob Level 9

                                                    B & H Photo has just published a GUIDE to using a DSLR for video. Might be very useful.

                                                     

                                                    Special thanks to the poster, who brought this to the attention of the forum!

                                                     

                                                    Hunt

                                                    • 23. Re: Importing 5D Mark II files to CS4 and Windows7
                                                      austcoll Level 1

                                                      Hi,

                                                      I was just wondering since my Premiere pro and its audio is working fine with other files such as Canon XL-H1 or Sony EX1 files, is it possible that there is a problem with Audio driver if it does not import 5D Mark II files coverted with Cineform ProspectHD?

                                                       

                                                      Regards

                                                      Mitchell