1 Reply Latest reply on Jan 16, 2010 9:26 AM by parásito

    PC reboot when I close Fireworks CS4

    parásito Level 1

       

       

       

      Sorry for my poor English, I'm from a Hispanic speech country.

      Well, this is the problem: My Pc reboot when I close Fireworks CS4.

      First Fireworks CS4 had Internal error when starting (I saw the following post: http://forums.adobe.com/message/227476#227476).

      Then I erase o move all fonts from C:\WINDOWS\Fonts, too I erase “Fireworks CS4 Panel Prefs.xml“ file (I saw this in other forum) and after that Fireworks start and close ok, but when I put fonts again in C:\WINDOWS\Fonts the problem become to a: My Pc reboot when I close Fireworks CS4.

      I say: I starting Fireworks ok, working whit them ok, but when I close them the PC reboot

      Any suggestion please?

      Again: sorry for my poor Ennglish.

      Thanks and regards.

        • 1. Re: PC reboot when I close Fireworks CS4
          parásito Level 1

           

           

           

          More about this problem.

          I uninstall complete Adobe CS4 and after reinstall them. After this I download all actualizations for the suite but the problem persists: I starting Fireworks CS4 without problems, I work with them and when I close them my PC reboot

          In case of I move again all Fonts to a temporally folder but the problem continue: when I close Fireworks CS4 my PC reboot.

          I erase too folder [C:\Documents and Settings\User\Datos de programa\Adobe\Fireworks CS4] and [FNTCACHE.DAT] file (from [C:\WINDOWS\system32]), but no change my look: when I close Fireworks CS4 my PC reboot.

          Please if anybody have a solution or suggestion contact to me.

          Thanks.