It sounds like your custom workspace build was done off the base 8.2.1 source and not the SP3 source. When a patch or Service Pack is installed, the original workspace source zip is not modified. A new source zip is included in the patch install folder but again, it does not overwrite the original source zip.
Can you confirm which source is the base for your customization?
Thanks for the reply.
You are right that the custom workspace was done with the base installation of 8.2.1 before the SP3 was installed. So do you mean that I need to have the source zip to be modified? Could you please advise.
The SP3 install put a new copy of the adobe-workspace-src.zip file in the patch folder (sorry, not sure exactly where this is). This is the SP3 version that has the same source as the workspace.swf that is included in the new SP3 adobe-workspace-client.ear. Your first post said that direct url navigation works. You will need to re-apply your customization changes to this new source in order to pickup any fixes made to Workspace, re-build the custom swf and then deploy the new swf to your webserver.
Was that the question?
Wow, that looks like I have to send the source back to Ensemble to rebuild it since they built it.
Good Morning Jon,
You have mentioned about rebuild the source code, could you tell me how hard would it be to re-build/re-write the code. Since I was not involved in
writing the code so I am sure what are the steps of re-writing it, could you tell me what step(s) should be needed to re-write the code.
Do you have any sample code that similiar to this, could you please also share.
Thanks much in advance,
There is a document that explains this in livedocs. Follow this link and select the Customizing the LiveCycle Workspace ES User Interface doc. It explains, among other things, how to customize, build, package and deploy a customized Workspace.