It works for me on Windows 7 64-bit.
I'm not 100% sure, but "Simplified" mode may mean that you need to configure it to run as an administrator? I think you configure this in the shortcut properties. Many apps are that way.
Helpful and Handy Links
Are you perchance running RoboSource, as well, or just RoboHelp?
I'm wondering if the "Simplified" bit is stemming from this Adobe Knowledge Base article?
Helpful and Handy Links
Thanks for the link to the article. I was wondering the same thing and tried this earlier in the afternoon. As it turns out, Windows 7 does not permit installs while in Safe Mode, so this technote isn't compatible with Win 7.
BTW, I checked admin mode for the two apps and RoboHelp can be run in admin mode but RoboSource cannot.
I specifically bought RoboHelp 8 to run on my new Vista laptop. I thought it worked but as soon as I got started on a real project, it hung repeatedly. Surprises me, as isn't RoboHelp part of this Technical Communication Suite, which has the following quote in its online guide:
"Better performance with large images Work faster with large images by taking advantage of additional RAM. (Requires a 64-bit computer with a 64-bit version of Microsoft Windows Vista)."
To me, this would imply an encouragement to work with 64-bit Vista.
Hmmm. I'll have to check that. I was in such a rush to get my project up and
running that I loaded it onto my old XP machine (where it works just fine,
albeit slowly). The interesting thing was that the crashing didn't happen
right away; I was able to do some basic navigation stuff, but creating new
topics (can't remember if it was the first topic I created or the second,
third, fourth, etc.) made it crash.
I'll check more into the sample project when I get a chance; thanks for the
I tried one of the sample projects and clicked around and added a new topic,
etc. Couldn't get it to crash. Then I opened my original project, the
one-topic project that crashed repeatedly before. After clicking around for
awhile in my project, it crashed.
Then I took your suggestion of renaming the CPD file and opening my project
again. I have been clicking around in it now and haven't been able to get it
to crash yet, so that might be good news?
(Any idea what might have happened with the original CPD file - e.g., did it
corrupt itself somehow?)
Thanks for your help!