6 Replies Latest reply on May 10, 2013 11:10 AM by DEHLPHIN

    "Your role in this website is no longer valid" error message.

      Hello all,

      Several of my clients have recently begun reporting that they are receiving this error message: "Your role in this website is no longer valid. Please obtain a new connection key." Issuing a new connection key doesn't solve the problem, the error persists.

      It seems an unlikely coincidence that my clients would be reporting this all of a sudden. Can this be related to my installation of Contribute CS3? I am using Contribute CS3 in Transition Mode. My clients are all using Contribute 3.

      I have only been able to find mention of this message in a single forum via Google, and it had no replies or resolution. Does anyone know why this is happening, or how to solve it?