6 Replies Latest reply on Jan 15, 2010 1:23 PM by Barb__O

    System hangs and crashes


      Here is my system configuration

      Gateway® LX4710-01

      Intel® Core™2 Quad Processor 93001 (2.5GHz, 1066MHz FSB, 6MB L2 cache)2

      Genuine Windows Vista® Home Premium (64-bit) with SP13

      4096MB 800MHz DDR2 Dual Channel Memory (2 x 2048MB Modules)4

      640GB 7200RPM SATA II hard drive5

      Modern System Design with a Blue Chrome Branding Strip

      ATI Radeon™ HD3450 Graphics with 256MB of Discrete Graphics Memory4


      this is the base system from this I've added another 4GB of ram making the total 8GB.s


      Note I do note have a Nivida graphic card.


      Seems to have trouble with my photoshop elements catalog... I have over 18000 pictures.    Is this too large.   It contains many camera raw, * dng elements.


      Do I need to break this up.


      Mark .

        • 1. Re: System hangs and crashes
          Steve Grisetti Adobe Community Professional

          With 18000 photos, it's going to take a while for the Organizer to build a catalog.


          I'd start up the Organizer some evening and let it work overnight. It will need to build its catalog before the Organizer will fully start up, so be patient.


          I also assume you've updated Vista to SP2 and that you've manually gone to Windows Update and downloaded even the non-critical updates.

          • 2. Re: System hangs and crashes
            MBugeaud Level 1

            Yes all the  updates are applied.... and yes to SP2.    The catalog is already built.   Photoshop elements 8 seems to work fine.


            Its only seems to hang when I try to pull pictures from the catalog.   These pictures are pretty big.    Tonight when I get home after work I'll try making then smaller to see how it performs.

            • 3. Re: System hangs and crashes
              Steve Grisetti Adobe Community Professional

              I guess I'm not understanding what the issue is then.


              What do you mean by "pull pictures from the catalog"?


              Which program are you pulling them into?

              • 4. Re: System hangs and crashes
                the_wine_snob Level 9

                Also, you mention that the still images are "pretty large." You will do far better to resize the images to approximately what your Project will be, i.e. 1000 x 750 for a DV Project going to DVD-Video. The quality of the resultant images will be better if this resizing is done in PSE. That will also reduce the resource overhead on your computer, as you work on your Project in PrE. This ARTICLE will give you some background. Note: it was written for PS (the big-brother to PSE), but the general suggestions will work in PSE.


                Good luck,



                • 5. Re: System hangs and crashes
                  John T Smith Adobe Community Professional & MVP

                  >trouble with my photoshop elements catalog


                  Nobody seems to have commented, so I will


                  The is the PREMIERE Elements forum, not PHOTOSHOP elements



                  • 6. Re: System hangs and crashes
                    Barb__O Level 4

                    John T Smith,


                    At this point I disagree with your suggestion to move this question over to the Photoshop Elements forum - although that could easily change when the originator provides additional information.


                    I think that it is really important to first know the answer from Mark (the thread originator) to these questions that were asked by Steve Grisetti. Then we can make a recommendation for additional  troubleshooting


                    What do you mean by "pull pictures from the catalog"?


                    Which program are you pulling them into?


                    For example, I might guess that this wording implies that pictures are being placed in the Premiere Elements Timeline or Sceneline. If that guess is correct, then I doubt that posting on the Photoshop Elements forum would help.