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1. Re: Printing from CS4 to Epson using Snow Leopard
Emperor Norton Jan 16, 2010 11:19 AM (in response to richardn)Look closely at the print and see if it's just filling in the whole page with GLOP.
I picked up an R1900 at about the same time I was starting with SL and noticed that no matter the size of the printed image, it would print GLOP over the whole sheet. This was even the case with images on a transparent background. Not sure if it's the printer driver or the OS, or a combination of both.
Doesn't seem to be any way to control this, that I could find.
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2. Re: Printing from CS4 to Epson using Snow Leopard
ricketyrack Jan 16, 2010 5:37 PM (in response to Emperor Norton)That is what my R1800 does when I have the " Gloss Optimizer " set to on (is this the GLOP you are talking about?).
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3. Re: Printing from CS4 to Epson using Snow Leopard
Wade_Zimmerman Jan 16, 2010 9:35 PM (in response to ricketyrack)Yes if you uncheck gloss optimizer it will seize to do so.
Try usig the Bridges output capabilities.
I am certain with little experimenting you will get what you want.
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4. Re: Printing from CS4 to Epson using Snow Leopard
ricketyrack Jan 16, 2010 9:48 PM (in response to Wade_Zimmerman)But wait, does the Epson 1290S have the gloss optimizer ink?
This solves Emperor Norton problem but does it solve the posters?
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5. Re: Printing from CS4 to Epson using Snow Leopard
richardn Jan 17, 2010 2:17 AM (in response to richardn)Thanks for the discussion fellas, ricketyrack is correct, there is no gloss optimiser on the old 1290.
It's nice to know I'm not the only one with this little annoying problem.
Back to my original point though, if I can print a small area OK using Photoshop Elements, then surely the fault is with the way CS4 is interfacing with the driver?
I haven't tried printing at all from Bridge as I don't use it. My usual workflow involves Lightroom and Photoshop.
Thanks again.
Richard.
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6. Re: Printing from CS4 to Epson using Snow Leopard
Emperor Norton Jan 17, 2010 1:52 PM (in response to richardn)Sorry for jumping in half cocked. Your printer seems to be dye based, so no GLOP. But the behavior is much like what I've seen with the 1900 pigment printer. And yes you can turn off the Glop, but it's a global control, so not very practical for most printing. Might be why Epson now provides the glop carts in sets of two.
Have you tried the new driver with 10.5? And have you updated to 10.6.2? There were lots of complaints about printing under 10.6 and 10.6.2 was supposed to address them. Still, I'm seeing about the same thing with 10.6.2 and the latest driver for the R1900. In your case it's almost as if the printer is trying to spray the glop even though the printer doesn't utuilize it.
I'd try ringing Epson and/or Adobe tech support.
PS - Are you using the driver in SL, or did you download it from the Epson site?
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7. Re: Printing from CS4 to Epson using Snow Leopard
richardn Jan 18, 2010 1:22 AM (in response to richardn)Emperor,
I'm using 10.6.2, and the driver is 8.17.
After switching on my printer for the first time a window appeared saying "downloading new driver", or something similar, so I'm assuming it was downloaded from Epson.
I've already had a webchat with Epson support and they suggested that in Photoshop I shuold select the small area that I want to print, then check the "print selected area" box in the print dialog window. However, this doesn't work.
I've also sent a message to Adobe about this, but after clicking the send button there is a message saying that it would be looked at but not replied to. I think I may have sent a message to the wrong place, so I'll be creating a Support Case a little later today.
I still think some work needs to be done on this, but who knows, they're probably going at it 100% trying to iron all sorts of bugs out.
Thanks again,
Richard
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8. Re: Printing from CS4 to Epson using Snow Leopard
Chris Cox Jan 18, 2010 1:24 PM (in response to richardn)That sounds a bit like an Epson driver bug where they attempt to print a background color (sometimes incorrectly converted).
You should file a bug with Epson as well. (note that Photoshop did not change on SnowLeopard, but the OS and printer drivers did)
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9. Re: Printing from CS4 to Epson using Snow Leopard
richardn Feb 1, 2010 6:05 AM (in response to Chris Cox)I've just had a lengthy web chat with an Epson representative who seems to think the problem is with Adobe. It's the same old story, blame the other guy.
Anyway he suggested using Epson Easy Photo Print, whatever that is. Sounds a bit dubious to me.
As I said to him, the new 8.17 driver seems a bit thin on features. Has anyone heard any news about a driver upgrade.
Also could anyone point me in the direction of a similar forum to this, but on Epson printers? I might be able to get some help there, or at least find out if I'm suffering along with others.
I've just ordered a R2880 from Epson. Anyone got any tales of woe about these and Snow Leopard? (May have shot myself in the foot there I fear)
Thanks all,
Richard
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10. Re: Printing from CS4 to Epson using Snow Leopard
b-a-r-t Apr 16, 2010 12:40 PM (in response to richardn)I'm having the exact same problem, but with a different printer.
I also often print small or partial portions of full paper size. In cs3, this worked fine - printing was always limited to the actual image area, and the paper would simply feed past unprinted area of the page. I did not need to define the area as a selection: as long as the image area was smaller than the full page the unused area of the paper would feed through unaffected.
If I try this side by side with cs4, I get the result described that began this thread, that the full sheet runs through the printer with the heads scanning back and forth at the same rate no matter if there is image to print or not. This is quite frustrating since some prints that should take a matter of seconds now take the full page time of ~ 2 minutes.
Some here have speculated that a printer's color translation or other feature might trigger this type of behavior, but in cs3 (and previous) versions of photoshop, printing was always limited by the program to the printed area only. Since photoshop never sent data to the driver for the unaffected areas, it would simply skip over the unaffected areas, as one would expect.
This really does have all the earmarks of being Adobe's problem, given that in my case both cs3 and 4 are running in the exact same environment, and are using the same Canon driver.
Maybe after Adobe responds to this, they can tell me why my 11 digit machine serial number may result in cs4 apps crashing if I update to 10.6.3, and what Adobe plans to do about it?
Not holding my breath, though . . .
My particulars - MacPro 3,1 (early 2008) 2GB 10.6.2
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11. Re: Printing from CS4 to Epson using Snow Leopard
Chris Cox Apr 16, 2010 4:07 PM (in response to b-a-r-t)Gray outside the printed area: It's a ColorSync bug with ICC v4 Profiles, plus a MacOS printing issue -- but only certain printer drivers hit it because only some drivers call ColorSync in a way that exposes the bug. As for the printhead doing nothing - that has to be a printer driver issue, or the same gray issue. Photoshop only sends data for the image area being printed, never for the whole page.
And there is nothing Adobe can do about those issues.
As for the serial number - CS4 has no known problems. CS3 has a problem, and Apple is working to fix the bug that they introduced in 10.6.3.
Again, not bloody much Adobe can do about problems in Apple's code, introduced in an Apple update, years after the working Adobe software was released.
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12. Re: Printing from CS4 to Epson using Snow Leopard
b-a-r-t Apr 16, 2010 10:45 PM (in response to Chris Cox)Thanks for the quick response, Chris.
First, I thought I'd clarify the problem that I share with the original poster, and why my situation points away from Canon (or anyone else's printer drivers.) The printer is not printing gray outside the imaging area, nor is it failing to print where there is image. Rather, the issue is that the printer scans the entire page, regardless of whether or not there is any image information.
For example, I frequently print a panel that takes up only the first 4 inches of a 8.5 x 11” sheet. With cs3, this is done as I have expected with previous versions, that only the 4” of image data are printed, and the printer feeds the rest without scanning the print heads, so that the total print time is ~ 1/3 that of a full sheet. This is done under the same environment, using the same machine with the same OS (10.6.2) and it’s up to date printer drivers as when I try the same task with cs4. Cs4, however, exhibits the problem of scanning the full page, which of course takes 3 times as long. I also am in the habit of doing small multiple color proofs, as the original poster does, and this is made impractical with the cs4 printing bug.
Since cs3 and cs4 are running with the same printer driver under the same os, its a hard sell to say that the printer driver is the problem, since this is shared in common, or that it is a problem with colorsync, since, again, the two versions of photoshaop on my machine are running under the same OS.Second, looking back at my post, I meant to refer to cs3 apps as having the hardware serial conflict, not cs4, as you point out. My dyslexia . . .
Apple is fairly rigid in its directives to developers when it comes to what is and is not off limits, if for no other reason to keep scenarios like this from happening. Since I can only guess, its that Adobe made an inappropriate use of a call based on that serial that was not sanctioned by Apple, which changed in 10.6.3, making Adobe fully responsible, not Apple. Otherwise, Adobe could easily call out the offending routine from Apple, simply and easily exonerating Adobe. But they don't . . . -
13. Re: Printing from CS4 to Epson using Snow Leopard
Chris Cox Apr 19, 2010 2:22 PM (in response to b-a-r-t)The printer is not printing gray outside the imaging area, nor is it failing to print where there is image. Rather, the issue is that the printer scans the entire page, regardless of whether or not there is any image information.
No, that points to the driver or the OS.
Something makes the driver think that there is information to print in that space, even when Photoshop sent it a much smaller area to be printed.
Photoshop has been updating the printing APIs that it calls -- so CS3 and CS4 are using different OS printing APIs, and calling the driver in slightly different ways. That could easily expose issues in the OS print code or the printer driver code, and those issues could differ between OS builds.
Apple is fairly rigid in its directives to developers when it comes to what is and is not off limits, if for no other reason to keep scenarios like this from happening.
No, not even close. You have to work with them as a developer to see the real mess.
There is no offending API. It is something inside the OS print layer or the driver. And Adobe has no visibility into those areas. Apple hasn't even figured out all of the issues yet, and they do have access. But they're looking into it, and we're continuing to work with them to solve the problems (yes, even the ones we didn't make).
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14. Re: Printing from CS4 to Epson using Snow Leopard
Little Chef Apr 29, 2010 3:41 PM (in response to Chris Cox)Hi,
I am pleased to find I am not the only one with this problem. I have just upgraded to Snow Leopard and found that my Epson 1290 now thinks its printing a whole page when I send a small test print to it. In my case I do not have gloss optimiser as I am using a continuous inkflow system and Photoshop CS4 to print, although I use Lightroom for some of my manipulation & raw conversion. I hope that Adobe and Apple will be able to sort this out somehow but in the meantime do I just cancel the print job once my test print has printed?




