1. Verify the version of your DNG converter by clicking on the "About DNG converter" button. I downloaded it for a few days ago, it is 18.104.22.168.
2. You can download the actual version from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4620
Watch where it is stored; you may want to move it.
I checked and I do have version 22.214.171.124
Where else could I possibly move it?
What Camera do the .CR2 files come from? Can you upload one into the web and post a link to it here?
The .CR2 files are the Canon Rebel XSi Raw file extention. The Rebel can take photos in both the standard JPEG and .CR2 formats. The Raw files are about 15 MB.
I discovered that when I open the Raw files in Photoshop CS4, I can then save it as a DNG file. The DNG converter has a bug in it. According to Adobe, it is supposed to recognize the Raw files from that camera, but is does not. I will just have to use Photoshop to do the conversion.
I discovered that when I open the Raw files in Photoshop CS4, I can then save it as a DNG file. The DNG converter has a bug in it
When you convert the raw in DNG in the ACR dialog then you are not using the newest DNG converter; you have been using that, which came with your ACR. Start the DNG converter on its own (by double-clicking on the file name,..) or drop a file on its file name with Explorer, and try if that DNG is all right.
Relating the unusable DNG file: can you upload it somewhere? If you don't have web space, use yousendit.com and post the URL for the downloading here (the receiver's and sender's email address may be fictious).
I figured out how to get it to work. I was easier than I thought.