10 Replies Latest reply on Jan 19, 2010 1:24 PM by nycbgriffin

    Installed trial of AE 9.0.2 crashes on startup on OSX 10.6.2

    nycbgriffin

      Hello --

      I just installed the trial of Adobe After Effects and can't seem to work out why it's crashing on startup every time. I've tried uninstalling, deleting prefs, etc. Here is the crash report, which out of nearly 20 threads, crashes only on Thread 0, so that's what I'll post.

       

      I'm using a MBP running Snow Leopard and have no third-party stuff... only what came with the trial.

      Any help or guidance, please...

       

       

      Process:         After Effects [379]

      Path:            /Applications/Adobe After Effects CS4/Adobe After Effects CS4.app/Contents/MacOS/After Effects

      Identifier:      com.adobe.AfterEffects

      Version:         9.0.2 (9.0.2)

      Code Type:       X86 (Native)

      Parent Process:  launchd [169]

       

      Date/Time:       2010-01-19 16:16:19.557 +0200

      OS Version:      Mac OS X 10.6.2 (10C540)

      Report Version:  6

       

      Exception Type:  EXC_BAD_ACCESS (SIGABRT)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000829

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Application Specific Information:

      abort() called

       

      Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

      0   libSystem.B.dylib             0x0a99b732 __kill + 10

      1   libSystem.B.dylib             0x0a99b724 kill$UNIX2003 + 32

      2   libSystem.B.dylib             0x0aa2e98d raise + 26

      3   libSystem.B.dylib             0x0aa44a44 abort + 93

      4   U.dylib                       0x02594141 U_LoadFrameworkBundle + 593

      5   libSystem.B.dylib             0x0a9a09bb _sigtramp + 43

      6   ???                           0x0000000a 0 + 10

      7   ASLMessaging                  0x07204831 ASL::StationRegistry::RetainStation(ASL::ImmutableString const&) + 55

      8   ASLMessaging                  0x0720cf9c ASL::(anonymous namespace)::StationRetriever::StationRetriever(ASL::ImmutableString const&) + 34

      9   ASLMessaging                  0x07206304 ASL::StationUtils::RemoveListener(ASL::ImmutableString const&, ASL::Listener*) + 42

      10  ...ore.Frameworks.AudioSupport 0x0747d086 ML::CoreAudioHost::~CoreAudioHost() + 136

      11  ...ore.Frameworks.AudioSupport 0x07490d6e ML::CoreAudioHost::Release() + 192

      12  ...ore.Frameworks.AudioSupport 0x0746b32a __tcf_13 + 30

      13  libSystem.B.dylib             0x0a95998f __cxa_finalize + 208

      14  libSystem.B.dylib             0x0a9598a4 exit + 33

      15  net.telestream.license        0x31db8d2c non-virtual thunk to TSLicenseF4M::~TSLicenseF4M() + 722

      16  net.telestream.license        0x31db558b TSLicense::GetVersion(unsigned long&) + 51

      17  net.telestream.wmv.export     0x3479fa8e WmvLicense::WmvLicense(__CFBundle*) + 286

      18  net.telestream.wmv.export     0x3479bdca Presets::Presets(ComponentRecord*) + 138

      19  net.telestream.wmv.export     0x3478d450 WMMovieExportOpen + 768

      20  ...ple.CoreServices.CarbonCore 0x0ba4f474 CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54

      21  net.telestream.wmv.export     0x3478bedc WMMovieExportComponentDispatch + 140

      22  ...ple.CoreServices.CarbonCore 0x0ba47b06 CallComponentDispatch + 29

      23  ...ple.CoreServices.CarbonCore 0x0ba47ae7 CallComponentOpen + 43

      24  ...ple.CoreServices.CarbonCore 0x0ba45dd0 OpenAComponent + 433

      25  ...ple.CoreServices.CarbonCore 0x0ba4b729 OpenComponent + 24

      26  ...e.AfterEffectsLib.framework 0x0096537c FEE_GetMotionTrackCmdAttrs(long, bool, bool, long, char*, bool*) + 515142

      27  ...e.AfterEffectsLib.framework 0x0096552b FEE_GetMotionTrackCmdAttrs(long, bool, bool, long, char*, bool*) + 515573

      28  ...e.AfterEffectsLib.framework 0x0096798c FEE_GetMotionTrackCmdAttrs(long, bool, bool, long, char*, bool*) + 524886

      29  ...e.AfterEffectsLib.framework 0x00664ecf CEggApp::IEggApp(bool, bool, boost::function0<void, std::allocator<boost::function_base> >) + 17431

      30  ...e.AfterEffectsLib.framework 0x006682b3 CEggApp::CEggApp(bool, bool, boost::function0<void, std::allocator<boost::function_base> >, long) + 925

      31  ...e.AfterEffectsLib.framework 0x0066ba66 egg::dvainit::InitDVADirs() + 9378

      32  ...e.AfterEffectsLib.framework 0x0066c1c1 EggMain(bool, bool, bool, bool, bool, char*, bool, long) + 97

      33  com.adobe.AfterEffects        0x00005bc2 main + 1574

      34  com.adobe.AfterEffects        0x00004f5e _start + 216

      35  com.adobe.AfterEffects        0x00004e85 start + 41