0 Replies Latest reply on Jan 19, 2010 9:17 AM by Geanos

    Robohelp 8 Runtime Error

    Geanos

      I've recently upgraded my laptop, and had to reinstall RoboHelp 8. While I have the same operating system (Windows XP Professional), the version of Internet Explorer was upgraded from 6 to 7. The installation went without a hitch, and RoboHelp HTML launches fine, but it throws a runtime error (with no number) when I try to open my existing project. Runtime error reads:

       

                     Runtime Error!

       

                     Program: ...ogram Files\Adobe\Adobe RoboHelp 8\RoboHTML\RoboHTML.exe

       

                     This application has requested the Runtime to terminate it in an unusual way.

                      Please contact the application's support team for more information.

       

      No debugging data provided. Repeated twice with the same results.

      Any suggestions on what to do next? Do I need a patch? Thanks!