I have the Adobe Technical Communication Suite, running RoboHelp 8. All of sudden when trying to compile the chm file, RoboHelp crashes. I installed all the updates, restarted and tried all the basic obvious steps, but the crash still occurs. I can compile in Webhelp no problem.
During compilation, I watch the output view. Every starts running ok, I get a warning about the stop file size exceeding 512bytes, then it carries on compiling, then another warning appears HHC3004 warning, it goes to the next topic, another warning about an invalid HTML tag, then it compiles about 4 more topics and crashes again.
I have searched the net high and low and not sure if its a Vista issue or RoboHelp. Does anyone have some info on this?
This is the detail of the error which means nothing to me:
Problem Event Name: APPCRASH
Application Name: RoboHTML.exe
Application Version: 188.8.131.52
Application Timestamp: 4944f3bb
Fault Module Name: StackHash_e52f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 6d61263b
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 2057
Additional Information 1: e52f
Additional Information 2: e98dfca8bcf81bc1740adb135579ad53
Additional Information 3: 860f
Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635
Spot on! It was exactly that.... a corrupt topic. Thanks so much