I am using Macromedia Captivate to "capture" an online
application ... BUT ... I need to log into the application via
CITRIX (similar to a VPN). Captivate DOES NOT seem to capture all
the functionality within this application ... I am assuming because
of CITRIX. Anyone have any suggestions?
The issue with Citrix and Captivate (at least in my
experience) is that Captivate wants to instantaneously take
captures when an event is triggered and Citrix is quite a bit
slower in reacting. This results in what appears to be missing
objects and screens.
I would recommend turning Enable auto recording off
(Options/Recording Options...) and going with the manual approach.
This has worked better for us than trying to use Captivate's auto
record mode since by pressing the Print Screen button allows us
more control to make sure that screens and such come up before
capturing. We then use the Edit environment to manually add
If you really want to go with auto record, then I would
strongly suggest making liberal use of the Print Screen option to
manually add more screens than you "think" you will need. The
theory is that is is easier to delete extra screens than to have to