3 Replies Latest reply on Jan 21, 2010 8:40 AM by the_wine_snob

    trouble with rendering in pe 7


      I have been trying to publish a video to my computer, but every time I try it says that it can't find a frame so it only publishes half of it.  I have no idea what frame it is or how to fix it.  I didn't delete any of the files that I used.  Please help!

        • 1. Re: trouble with rendering in pe 7
          Steve Grisetti Adobe Community Professional

          What type of video are you using on your timeline? What kind of camcorder did it come from?


          Also, how much RAM do you have and how much free, freshly defragmented space is on  your hard drive?

          • 2. Re: trouble with rendering in pe 7
            John T Smith Adobe Community Professional & MVP

            This is aimed at Premiere Pro, but may help
            A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0

            Many of the ideas at the next link are generic enough they have helped some Non-Premiere users fix problems

            Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting

            If your problem isn't fixed after you follow all of the steps, report back with the DETAILS asked for in the questions at the end of the troubleshooting link

            • 3. Re: trouble with rendering in pe 7
              the_wine_snob Level 9

              Welcome to the forum.


              If the error was along the lines of "Failure to Return Frame," that is often because there is a gap in the Video. All Clips should be butted up to each other. Go to Timeline View Mode, and then hit Home (to get to the beginning). Zoom in on the Timeline. I'd probably toggle Thumbnails to either OFF, or to only show First & Last Frame. Hit the PageUp key to step through the Timeline, one Clip at a time. If you have zoomed to the Frame view level, you should see the gap. You want to close this up. If you cannot see the gap (they can be tiny), the using the PageUP & PageDn keys, step through again, and watch the CTI (Current Time Indicator) to see if it "hiccups," or seems to "jutter" between Clips. If it does, you have found your gap. Look for any more.


              Good luck,