Congrats on upgrading. When you see the dialog box for exporting your media, at the top, you should see a directory path. By clicking on it, you should be able to put it in a custom directory. Chances are, you are making the files, they're just going in a location you have looked at. Let me know if you need any additional help.
Thank you Dennis for your prompt reply, I have been doing as you say by saving to a Custom folder, after which the Media Encoder
opens and confirms that I am saving to that particular folder. However my Custom folder still remains empty. Is it some feature of
Windows 7 causing the problem.
Is it posible to by pass the encoder rather like Premier 1.5 that just renders and saves.
Once again Thank You for your help.
And check for any Windows 7 updates that might be available. If that doesn't work, tell us what is on your system. Maybe there is something wonky that is interfering with AME.
Details are always good...
A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with the DETAILS asked for in the questions at the end of the troubleshooting link
Win7 Help http://social.technet.microsoft.com/Forums/en-US/category/w7itpro/
Adobe Notes http://kb2.adobe.com/cps/508/cpsid_50853.html#tech
Virtual XP http://www.microsoft.com/windows/virtual-pc/
Thank you John Smith. I have today installed CS4 on my Laptop Computer which is only one year old and
uses Windows XP .I have no problem exporting Media using my Laptop. My conclusion is that I have a compatibility
problem somewhere when using CS4 on my recently purchased new Computer using Windows 7.
Your comments and recomendations have been taken on board.
Many thanks for your interest and help.
Thank you John Smith for your help and information.
I have had some progress in solving my Problem. I have uninstalled Premier CS4 and also deleted some of the
remaining residue files as far as I could find, including the Adobe Media Encoder Files.
I then re-installed Adobe Premier.CS4.
I have now got the following symptons, when I export Media as an AVI File
(a) The File is saved to my selected location (B) My User Account opens and asks if I wish to install the AME
i.e. Adobe Media Encoder (C) I accept and the installation prceeds. (D) My File is exported in the normal manner.
( e) A message indicates that the installation was unsuccessful.
This cycle then repeats itself each time I export a Media File.
Your further comments would be appreciated.
When reinstalling CS4, did you run Clean Script CS4 2 or 3 times, rebooting in between? If not, try that. Look in the Knowledgebase for further info.
Otherwise look here: Some suggestions and answer at least the 16 questions at the end of the Wiki article.John already asked you these questions, but I have not yet seen your reply.
I have now being successful in downloading Updates for CS4 from the Adobe Web Site which included an Update for Media Encoder
which resolved my problem.
Thank you Dradeke, John Smith, and Harm Millard for your interest and help.