7 Replies Latest reply on Jan 25, 2010 7:21 PM by the_wine_snob

    Elements Organizer 8 doesn't show .mts thumbnails

    Schlista3 Level 1

      I have opened two support tickets with Adobe on this issue and the first one stopped responding and the 2nd case the tech didn't even read my post letting him know what I have already tried.


      I even completely reinstalled windows 7 x64 and ONLY installed Adobe Elements/Photoshop and the thumbnails for my AVCHD (.mts) files don't appear.  My HDV videos do (.m2ts).  The thumbnails do appear in Elements, but not in organizer...which makes organizer worthless for me as that's the real reason I upgraded.


      I see where othere have had this issue but I haven't seen a "fix".  I suspect it's because it's a bug and adobe won't fix it until maybe version 9.