8 Replies Latest reply on Feb 5, 2010 6:52 AM by rbsmith2000

    Link works in Acrobat Std 8.0, Acrobat Reader 8.2, but not in Reader 9.0

    Zabby_Lemur

      Hi. I also posted this in the Acrobat site:.  Perhaps this might be a more appropriate location?

       

       

      Hello.

       

      I faced a really strange thing today.  I created a report PDF through Xcelsius.  In this PDF, I have a Flash button which, when clicked, would link to an Excel (.xls) file within our LAN.  The link works within Acrobat Standard 8.0 but not within Acrobat Reader 9.0.  I have examined the preferences on both and they are identical (as far as I can see).

       

      Details:

       

      Software used:  Xcelsius 2008 SP1

                             Acrobat Standard 8.0.0

                             Acrobat Reader 9.0

                             Acrobat Reader 8.2 (later)

       

      Link address:   file://G:\Management\[sub-directory]\[sub-sub-directory]\[filename].xls

       

      Any help at all will be welcomed and appreciated.

       

      Thank you!

       

      --- Update ---

       

      I later uninstalled Reader 9.0 and reinstalled Reader 8.2 and the link worked in Reader 8.2.  The link is a direct address and not a script.  The file is opened in IE 7 as a spreadsheet with Macros attached.  It is important for me that it works in both versions of Reader as there are several versions of Acrobat Reader deployed among our hospital -- Reader 7, 8, and 9.

       

      Can someone help shed some light on this, please?