I am using CS4 The connection keys that I create as a Contribute administrator do not work. Now sure why that is, because my own connection as administrator DOES work.
When I generate the connection key, I check "include the FTP username and password, and I have checked "Use passive FTP to connect to the server" in the Advanced Connection settings. In the "Would you like to send your current settings, I check "Yes", and I check" Include my FTP username and password. When the recipient of the connection key clicks on it, and enters his password, we get the following error message:
"Your username or password is incorrect. Please check your connection information."
I have tried this a number of times. I have even deleted the _mm folder on the server and started all over again.