Operating system is Win Vista Home Premium 32 bit. After installing DirectX 11 some months ago I can no longer view a particular PDF though have no problem with others. Current Adobe Reader is 9.3 which shows the Preferred Renderer opertions as DirectX 8 & 9 or Software. Am thinking this is the problem because when I use a friend's computer who has DirectX 9, I can view the PDF in question. Has anyone else had the same problem and is there a solution? Thanks, DiVanG35
Use the option Software.
I have for a month - still doesn't work.
More info to original question. When trying to open my monthly financial statement, nothing appears but the following in the address line after the name of the company:
..............com/v3/DXR/DocumentViwer.aspx?q=CuE69cG2BeNTiAZSNVRrJX786lrecAGXx-Windows Intnet Explorer
I still think it's because I have DirectX Version 11 & can see no way around the situation except to have statements sent by snail mail.
Any help/suggestions will be appreciated.