Cannot install updates for CS4 Premiere Pro, Encore, Output Module, Flash Pro, Soundboth, Flash Lite, Media Encoder.
Error message for PrePro: “Installation Incomplete, Updater did not worked” (Adobe uses worked instead of work). Error message for all others: “Updater did not worked, The installation encountered a problem. “
I already had “CS4 Web Premium loaded” then installed (with great difficulty) CS4 Premier Pro. Everything opens and works, but cannot update. I did have a lot of problems loading PrePro. At one point Media Encoder and Device Central would not open – so I reloaded CS4 Web Premium. That did not help - so I reloaded CS4 PrePro from disk. Now all programs work but cannot update?
Running Windows 7
Anybody have a solution?
Login as administrator, disable all antivirus, antispam and other anti software and try again.
Good suggestions. Last thing I tried before the post was to create a new user account with administrative rights and shut down everything possible including anti-stuff. This was the only way that i was able to install PrePro. Did not work.
This is a fairly new purchase so I am also going to also contact Adobe Support.