Why do I get this error when activating my COOLER E-BOOK?

[Chevelle_454_SS]

Have tried off and on for four week to figure this out. When I try to activate my Cooler E-Book I keep getting

this error  E_AUTO_BAD _DEVICE_KEY. What do I need to do. lease help

[Guest]

This is caused by a firmwar error with the COOL-er.  There have been reports on this forum that doing a hard reset will fix this issue.  If you can't find the directions for doing the hard reset on this forum, the user manual, I would suggest contacting Interread for support.

[Guest]

Hi, I think you may have `too many activations`. I am having the same problem. When I get the option to enter my ID and password on ADE I get the message `too many activations`. When it prompts me to try again I get the same message as you are getting. I have contacted Adobe through their web portal and am in the process of trying to get it sorted.

[Guest]

Nope, it's not the same error.  For too many activations problems you need to contact Adobe Support by submitting a Web Case at http://www.adobe.com/go/supportportal

(and it's caused by exceeded your activation allowance)

The Bad Device Key is a  problem with the firmware in the COOL-er readers

[Guest]

Hi, Sorry I couldn`t help. I submitted a report about the activations a few days ago and hopefully it will be sorted soon

[Guest]

Yesterday ADE excepted & put ebooks on my Literati eReader.....  Today I getting that same code!!    Any ideas???