1 Reply Latest reply on Jan 31, 2010 7:41 PM by TeresaRoz

    Unable to open a file in ADE


      Ok, I've looked through all the help, and it says to open the .acsm (which is just a download link) click on the file and digital editions will download the file.  Well, I click on the link, it goes to digital editions and nothing happens.  No errors, nothing.  Now someone said you had to register your ADE.  Now I've had ADE for a couple years so I dont' remember if it's registered.  And,when I upgradied just now, registration was not an option.  So how do I register ADE, and does this have to do with why the ACSM file won't initiate properly?