14 Replies Latest reply on May 12, 2010 4:48 PM by bukan rmf

    UNABLE TO INSTALL READER 9.3 on XP SP3

    jer-bol

      Hello

       

      I'm just trying to install adobe reader 9.3 on a new XPpro SP3 acer laptop 8002 LCI.

      every time the installation abort because of"unable to create C:\program files\adobe becaus ethe files already exist. delete it and retry" of course there is no entry with abobe in my folder program files.

      I download the last windows installer version 4.5. But i stil have the same issue.

      I try to install within the windows safe mode: the answer was a bit different "the policy of your system is configured to forbid this installation" Of course i am under administrator session!

      Then I tryed to install reader 6.0 same issue as with the 9.3.

      But no problem for installing other software...

      as any body the beginning of an idea ?

      thank you very much for your help