Reactivating RH7 without previously deactivating

Report · Feb 02, 2010

Hi All.

How would I go about reactivating RoboHelp 7 without previously deactivating the original installation, on another machine? I hadn't realised that I should have first deactivated the installed software prior to uninstalling. When I try to activate my licence, it tells me to deactivate the original installation. Would I need to re-install the software again on the original machine and then deactivate? Or is there another mechanism I could use?

Many thanks for any assistance.

Cheers Greg.

Report · Feb 02, 2010

Install back on the original machine, deactivate, uninstall.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Report · Feb 02, 2010

Peter, many thanks.

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Reactivating RH7 without previously deactivating